Kait and Doug were amazing! As frustrating as the process was- we closed!
Fast closing , all the procedure last less than a month.very efficient and professional !
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Veterans United is beyond my expectations. The entire experience was excellent from start to finish. Great team effort from everyone involved and the communication was always timely and thorough. I would recommend them to anyone.
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It was as smooth as the last home I bought though them.
Outstanding and very professional employees.
Very helpful & informative
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Exceptional service! Fast, efficient and treated me like I was more than just another mortgage loan. Any time I talked to Kenny, he would ask how things are going, if I needed anything and got to know me and my family!
They went above and beyond.
I should have used them the first time I bought our home! They are absolutely AMAZING!!!!
Quick easy. The whole team is involved along the way. And lowest interest rates available.
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Brice and the team were amazing. They clarified information needed and always explain the process and steps that we were in and any issues we were going through. Brice worked very closely with my realtor and the builder of the home that I wanted to purchase to get me the best deal possible, and to ensure that I was able to move into my home as quickly as possible. I’m a first time homebuyer and this was very scary for me, but Brice and the team made it a smooth transition. I just wanna say that this process with Veterans United changed my life and the life of my family!!!
Exceptional performance by the Veterans United team. The most professional approach to customer service and care. I never had any concerns throughout the process of financing my new home. Thanks to Ben Choi and the team fur making this a seamless experience.
My team was amazing and helped every step of the way. My questions were answered promptly and I was able to close ahead of schedule!
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
Great people and great work. I couldn't be happier in my new home. A big thank you to Katie, Justin and the team.
