Veterans United needs to focus on over communicating with individuals going through this process which occurs via email, website, text messages, and phone calls. The communication was decent but could have been better. This would have prevented closing taking so long with a call prior discussing all the fees associated with the final disclosure statement.
Veterans United was so experienced and qualifed.they actually made my buying experience pleasant.
Veterans' United will take care of you from beginning til the end. I wouldn't use anyone else for my home buying experience.
Thank you for transitioning me into my new journey with such confidence and comfortability. I felt Veterans United truly cared for my goals and didn't see me as a number on their list. You have my full trust! Thank you.
Veterans United made our first home-buying experience special. Everyone we worked with from the VU and Lighthouse Program teams provided us with support and assistance as needed. Their attitudes were always kind and positive.
This was the third house I have bought and this experience working with Veterans United was the best.
I would recommend any new home buyer or someone seeking refinancing to work with Mrs Ramos
Incredible experience and I am very thankful for having the best loan team Veterans United has to offer, thank you so much!
The application process is so very easy & short. The app is also user friendly. We were always in the know as to our loan status. Solibel Ramos, was our loan processor, there are truly no words for how fabulous this lady is! She was fantastic, Solibel stepped in for us at the last minute. She was able to get us closed on time, despite a huge set back with another lender. Solibel is extremely reliable, knowledgeable & efficient. Plenty of stress already comes along with a home purchase. Fortunately, choosing Solibel Ramos & Veterans United relieved most of that stress for us!
They were very helpful when i had a question even if i thought it was a dumb question they answered it with no hesitation. They were always there to pick up the phone when i needed answers.
One of the Greatest Home Buying experience. I wouldn't recommend anyone else.
Bob Doran was referred by my agent Daniel Alvarez with On Point Realty. Everyone was on the same page and kept me in the loop at all times.
My only concern was that I was easy to be reached when information was needed from me; however, it was not always easy for me get the information I needed. I could never reach a specific person on the phone and when we communicated via email it almost seemed as though I was being a hassle.