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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,014

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Crystal, my closing agent was always extremely responsive with all of the million questions I asked. It was really appreciated during this process. Everyone was great, but I mainly worked with Crystal and she was very helpful..

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

I would recommend very much Amanda Perez, she is a excellent loan officer, she helped us from beginning to end with all the process. Keeped us up to date with everything.

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

The process from start to finish was amazing. They gave me a plan to follow and they made sure to keep in contact. They let me know my progress and kept encouraging me when I wanted to throw in the towel. Very dedicated group but also very personable. They treated us like we were the only clients they had. Thanks for helping bring my dream to reality!

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

0.5 out of 5 Stars

Someone screwed up the paperwork and it cost me 4,000 extra dollars than what my original closing cost would have been. The total was over 9,000 when I expected to only need to pay 5,000

Response from Veterans United

Savanna,

I’m sorry to hear this and appreciate you writing. Our Client Advocates are here if you’d like another set of eyes on this with you. You can reach the Client Advocates anytime. We’re here to help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

By far the best home ownership team I know and would use if I’d ever had to buy a home again!!!

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

Loan Officer: Britney McMurry

NMLS# 1665781

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4.5 out of 5 Stars
Would Recommend

Solibel and the team you have been excellent. They help me in everything and talk to me when i was in stress, wow the experience was excellent great team and also the experience with timothy was great , thank you all off your team. Im extremely happy with you, thanks again

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

Branch Manager: Philicia Pringle

NMLS# 1723160

3.5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

The entire team at Veterans United Home Loans was a pleasure to work with. They were quick to respond to all of my questions. They took the time to explain the loan process;from pre-approval all the way to closing. True definition of professionals! Very kind and courteous. I highly recommend!

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Ms. Solibel was very helpful and patient with us as first-time home buyers. We truly appreciated everything from walking me and my wife through paperwork, to answering all our little questions about the process. I will recommend Ms. Solibel for all my friends looking at using Veterans United 100%

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

My team was the best from start to finish. They answered my questions promptly and calmed my nerves throughout the process!

Loan Officer: Chelsea Perkins

NMLS# 1955996

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5 out of 5 Stars
Would Recommend

Loan Officer: Colleen OBrien

NMLS# 2284224

5 out of 5 Stars
Would Recommend

I’ve used Veterans Untied in the past. As usual the service was second to none. Made us feel like family.

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United when buying a home. They make it a very easy process and do not try to hide anything

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

She is awesome and respond fast to massages even in the weekends

Loan Officer: Amanda Perez

NMLS# 2169580

5 out of 5 Stars
Would Recommend

I was well pleased with the entire Veterans United Team! The positive tone and detailed communication were initially set by my Home Loan Specialist (Ms. Philicia Pringle) and later extended both by my Home Buying Concierge (Ms. Michelle Terry) and Insurance Agent (Mr. Mike Lottes). I appreciated the information and assistance they all provided and would definitely recommend Veterans United to my friends and colleagues who are looking to finance a home!

Branch Manager: Philicia Pringle

NMLS# 1723160

More Reviews

See all 1,014 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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