I’m very surprised that Crystal was not involved in this survey. With my out processing issues, I had to move to Virginia ASAP. She understands my urgency and worked diligently to ensure I had everything needed to close the property in a timely manner. She would call me if I miss her text. She reached out to me on the her weekend time to reminded me to resolved the issue first thing on Monday. Unknowingly, I bought home insurance with a company that did not provide wind and hail damage coverage. I was not aware that Virginia usually get 3-4 hail per year. Thanks to her meticulous work efforts, I switched to a different insurance company that provides the necessary coverage and avoided a potential financial crisis. My family and I greatly appreciate the whole team for going the extra miles to help us with our second properties!
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The entire team of Chelsea, Crystal, and Chris were phenomenal. I have been through the home buying process a few times, but never as my own buying agent. The journey was daunting in the beginning, but with the VU team behind us, we were able to navigate the process with relative ease and very few hiccups. A big shout out to the entire team for helping us make it to the finish line.
