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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,246

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,246 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was outstanding. They were very professional as well as extremely responsive to every question, situation and need during the process. I would highly recommend Bob Doran and his team in your search for a loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I’m very surprised that Crystal was not involved in this survey. With my out processing issues, I had to move to Virginia ASAP. She understands my urgency and worked diligently to ensure I had everything needed to close the property in a timely manner. She would call me if I miss her text. She reached out to me on the her weekend time to reminded me to resolved the issue first thing on Monday. Unknowingly, I bought home insurance with a company that did not provide wind and hail damage coverage. I was not aware that Virginia usually get 3-4 hail per year. Thanks to her meticulous work efforts, I switched to a different insurance company that provides the necessary coverage and avoided a potential financial crisis. My family and I greatly appreciate the whole team for going the extra miles to help us with our second properties!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This is my second time dealing with Alexei, he helped me out with my first home as well, I don’t think there is anyone that does their job better than him. Always very informative, good communication, straightforward!!

5 out of 5 Stars
Would Recommend

They are amazing! Truly am so grateful for the amazing experience for my first home truly such a blessing to work with and could not be more pleased with this amazing team.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The process was very smooth even though we had some inconveniences but in the end, I finally have my house. Very professional and excellent group of professionals.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Solibel and Crystal were fantastic! They guided me through the loan process with clear communication and great support. Thanks to them and anyone that helped, closing on my property was easy and stress-free. I highly recommend them for anyone needing loan assistance!

5 out of 5 Stars
Would Recommend

Solibel and Crystal were so gracious. So thankful for their commitment to helping their clients.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I appreciate everyone’s diligence in assisting with home buying process!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United Home Loans is a great and resourceful place for Veterans to start their home buying process

4.5 out of 5 Stars
Would Recommend

I truly appreciated the timeliness and professionalism of the team working to make all of this happen. It’s a dream come true and im grateful I chose Veterans United.

5 out of 5 Stars
Would Recommend

The entire team of Chelsea, Crystal, and Chris were phenomenal. I have been through the home buying process a few times, but never as my own buying agent. The journey was daunting in the beginning, but with the VU team behind us, we were able to navigate the process with relative ease and very few hiccups. A big shout out to the entire team for helping us make it to the finish line.

More Reviews

See all 1,246 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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