The communication was outstanding.
Outstanding Customer Service
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
There was a whole team helping us get the loan and and all the paperwork needed to buy a home remotely
Thank you VU team especially Wade, Wesley, Tyler and Phoebe. We’ve bought a few houses with VU and every time has been a smooth process. The team is always fast to respond and keep us in the loop at every step during escrow.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
I will definitely be contacting VU with my future mortgage needs. Josh and his team were very efficient and professional with my mortgage refinance.
Veterans United and their team demonstrated exceptional professionalism and dedication throughout the entire process. They took the necessary time and every possible measure to ensure that each step proceeded smoothly and efficiently. Regardless of the challenges encountered along the way, the team worked collaboratively to address and resolve every issue.
Despite the complexities of coordinating across three different time zones—which could have caused significant delays—the team maintained clear, transparent communication and consistently found effective solutions to keep the process moving forward. Their commitment to integrity, responsiveness, and client satisfaction was evident at every stage.
I highly recommend Veterans United to all military veterans seeking a reliable, knowledgeable, and supportive team.
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Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
The whole team was upfront and assisted me throughout the whole process.
