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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,267

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

My entire experience with Veterans Home Loan was exceptional, and I will be recommending other retirees

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall the teams at veteran United are amazing. They are about the customers , and helping us military by finding a home. I will definitely refer them to others and will use them in the near future. Thank you for all your dedication

5 out of 5 Stars
Would Recommend

From start to finish, Bob's VU team was amazing. They were commutative and always available. I would recommend them to anyone needing a loan officer!

5 out of 5 Stars
Would Recommend

This is the Second time Bob helped us to get our new house and this time was a new construction house! All Great people on Bob’s team, Crystal also great at answering every question and making every part of the process the easiest possible, answers right away every time! I’ll be definitely recommend this great team! Thanks again for everything.

5 out of 5 Stars
Would Recommend

We love Veterans United and their team. Bob and Crystal made such a huge impact on our experience and were fast and efficient through every step of the process. They made sure we understood the entire process and made us feel comfortable and secure in our decisions. Love this team and would recommend to anyone looking for a great home buying experience

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second time working with Solibel Ramos as a lender for a VA Loan. The first time I was a new homebuyer and did not understand much. This second time, I tried to use a different lender and it failed because of how hard their process was. I worked with Mrs Ramos again after because I remember how easy her & her staff mad everything with the purchase of my first home. If I could use her for every state I moved to, I would. I am thankful for this experience I’ve had with her after purchasing two homes in two different states. If you use choose to use Mrs Ramos as your Lender, she is nice and her process is user friendly. You will not regret it!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with Veteran's United was phenomenal. If you're trying to get a home loan, I would highly recommend Veteran's United as your VA loan lender! You won't be disappointed!

3.5 out of 5 Stars
Would Recommend

Admittedly this was not a smooth process for a variety of reasons, which included the unfamiliarity with non-traditional financial statements that unintentionally extended the loan closing. A better defined policy should be in place to address property loans with other residences in near proximity.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veteran United is the way to go! Honestly I couldn’t do it with out them… not only they help me with the home but process I didn’t know at the time I also find a new family!

5 out of 5 Stars
Would Recommend

Veterans United has been wonderful to work with for both our Mortgages and we will definitely use them in the future. There is so much they offer and help you with. This was our easiest purchase for a mortgage. Recommend you contact Solibel Ramos; she’s the best; very professional and so involved from start to finish! We love working with her.

5 out of 5 Stars
Would Recommend

Thank you so much for helping me make this dream come true! And I hope to work with all of you again in the future!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

My agent ShaQuanda was outstanding she did everything perfectly and went above and beyond and did everything and made life easy for the new purchase !!! Love you ShaQuanda !!!

5 out of 5 Stars
Would Recommend

I want to say a big thank you to team bob for making this transition easy and simple for me. You guys were dedicated with making sure that I got this loan and for that I want to say thank you. I would highly recommend you guys to anyone.

5 out of 5 Stars
Would Recommend

Chelsea, Crystal, and Justin were amazing to work with. They were there to answer my questions every step of the way. They made this whole process a much more seamless and enjoyable experience

5 out of 5 Stars
Would Recommend

The team together made it very easy for me and work around my work schedule as well, also explained all the paperwork that came in my email along with additional questions I had.

5 out of 5 Stars
Would Recommend

Veteran's United made home buying an easy thing! We didn't feel worried during the process. We definitely recommend you all 100%

More Reviews

See all 1,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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