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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,267

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Thank you so much made it very smooth for a first time home buyer

5 out of 5 Stars
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4.5 out of 5 Stars
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Solibel Ramos and her team were great. They guided me through the home buying process, because it has changed so much since early 2000. They answered my questions respectfully and in a timely manner. I highly recommend Solibel and her team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

About Team Solibel my heartfelt complement is as follows;Dear Team Solibel
at Veterans United Home Loans,
I must say I had to take a few minutes before composing this complimentary thank you note, for it is as important to me, as it is perhaps to you. I consider this home’s purchase my life’s greatest achievements, even though I have earned many things I am proud of. This house is not only a new home, but a new life for me, which I am still at its beginning phases of comprehension. Although this home’s purchasing procedure started just a few weeks ago, it is a conclusion of a long, deep, and heart quenching and laboring result of the last five years of my life, and Solibel Ramos guided and helped me all throughout. Honestly I can’t find the right words, because the way you all helped me through this process left me speechless. About half-time towards closing I was still uncertain weather or not this will actually happen, and I said to myself, “well, I’m impressed I’ve gotten this far!” At which time I could only pray and hope for the best…
And the best did come through, one step after another, the path kept on going. On November 9th we closed, and it was real at last!
The house is perfect in every way I could dream of, I named it, “Petra Menta, The House of Neverwoken Dreams”, for it resembles the remarkable famous ancient Al-Khazneh (Treasury) architecture building of Petra in present day Jordan, only in a minty color, and lastly because my dream has come through.
All this, Team Solibel, is
THANKS TO YOU!Sincerely,
R. Gabriel Ertsey

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

For a first time buyer it was very intimidating at times but the team made it all easy.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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They made this home buying process feel like a breeze, great team

5 out of 5 Stars
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The team did a good job with communicating and getting stuff done quickly and efficiently.

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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Our home was purchased “for sale by owner” and initially I had a lot of fear and hesitation about going through the process without a real estate agent. Those fears were quickly relieved because of our lending agent, Chelsea. She guided us through the whole process and was quick to respond and easy to reach if we had any questions. I will recommend Veterans United to anyone looking to buy a home or refinance their home. The whole process was made relatively painless because we had such a helpful staff available to us.

5 out of 5 Stars
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5 out of 5 Stars
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I have nothing but gratitude for every single thing Mr. Kotchetov our Loan Officer, Joesi our home buying concierge and the Veterans United team has done for us. Not only were they able to help my wife and I purchase a spectacular property but they did it in almost a record breaking time frame. Within a few weeks we had the keys to our home with very little front cost to our pockets. We thank you all for your communication and love, and definitely recommend this supper attentive, caring and most professional team to take care of others!

5 out of 5 Stars
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5 out of 5 Stars
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See all 1,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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