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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,515 reviews
526 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,515 unfiltered reviews

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5 out of 5 Stars

Thank you so much, Sarina Ramos! We are still over the moon. Having you as our Loan Officer made the financial side of this journey so much smoother—your expertise is unmatched!​It was incredible watching you and Jessica Contreras Cruz work in sync to make this happen for us. Elliott and I couldn't have asked for a better team to guide us through our first home-buying experience. Truly a dream come true!

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The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.

5 out of 5 Stars

Very helpful
Understanding
Knowledgeable
Quick response always

4 out of 5 Stars
5 out of 5 Stars

I really had the best dream team. From Seller, to Lender, to the VA, to the agents. Thank you Miss Ashley and Miss Crystal. Always in the best interest of the client. So patient and kind and mindful. We all went through some hurdles but ultimately had to go through them to get through them and eventually shoot for the win, I love you all and thank you all. 🩶

5 out of 5 Stars
5 out of 5 Stars

Man I love Alex that’s my GUY!Donovan!

5 out of 5 Stars

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5 out of 5 Stars

I was extremely grateful, everyone was so kind and helpful throughout the process. Thank you so much!

5 out of 5 Stars

My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.

5 out of 5 Stars
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5 out of 5 Stars

Bob Doran was very helpful throughout the process. He helped make sure all paperwork and property condition was in order prior to funding.

5 out of 5 Stars

Alexei and the entire team at Veterans United ensured I could get my home without delay. Every time I called, they answered my call and answered my questions.

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5 out of 5 Stars

This is one of the greatest companies to work with hands down.

5 out of 5 Stars

The whole team was great and professional. They walked me through everything that I had questions to. Crystal totally awesome 👌. Thank you so much. 😊 and Happy New Year.

5 out of 5 Stars

The service I received was phenomenal and great communication

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Experience first-hand why 1,219 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United made my VA loan experience smooth and stress-free from beginning to end. They truly helped me along the way, making sure I understood every step of the process. The instructions were clear, organized, and easy to follow, which made a huge difference. My loan officer, Bob Doran, was absolutely great—professional, knowledgeable, and always responsive. He took the time to explain everything and made me feel confident throughout the entire process. I’m very grateful for the support I received and highly recommend Veterans United and Bob Doran to anyone using a VA loan.

5 out of 5 Stars

I recently had the pleasure of working with Erica Mooring and Solibel Ramos during my journey to buy my first home, and I can't recommend them highly enough!From the start, Erica Mooring was incredibly knowledgeable about the local market. They took the time to understand my preferences and budget, guiding me through various neighborhoods and helping me find the perfect home. Their attention to detail and commitment to finding a place that truly felt right for me made the entire process enjoyable.Together, they made a potentially overwhelming experience seamless and straightforward. Their professionalism, expertise, and dedication truly stood out. I’m thrilled with my new home and grateful for their guidance every step of the way! I highly recommend both Erica Mooring and Solibel Ramos to anyone looking to buy or finance a home.

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4 out of 5 Stars

Being on time is important and that reflects. I know that’s not solely anyone’s fault but all are still accountable.

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