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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,254

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
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5 out of 5 Stars
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Very professional and always ready to walk along with the customer through the home buying process!

5 out of 5 Stars
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Great experience, will recomend to anyone who will need a loan or mortgage.

5 out of 5 Stars
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Hands down Bob Doran made buying a home an easy process I felt like I had someone who had our back ! They don’t make people like him much anymore he is outstanding!! Glad I chose this path and happy in a new home !!

4.5 out of 5 Stars
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5 out of 5 Stars
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I was provided with fantastic service. Even with my demanding job veterans united made the home buying process easier than I imagined it would be. Thankful for how friendly and professional the entire team was. All the employees were easy to work with and communicate with. Those factors helped keep me from getting stressed out or overwhelmed. They will be the first call I make if I need their services again.

5 out of 5 Stars
Would Recommend

I am immensely grateful to have had Mrs. Solibel Ramos as my loan officer. Her genuine commitment and willingness to help me achieve my goals were remarkable. It's rare to encounter such sincerity and dedication, and I will always be thankful for her.

5 out of 5 Stars
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I am happy and very grateful for all your work . Couldn’t have fulfilled my dream without you guys. I appreciate all your hard work.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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I have nothing but good things to say about Alex and the Veterans United team that worked with us. I highly recommend them to anyone looking to buy a home.

5 out of 5 Stars
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5 out of 5 Stars
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Thank you so much made it very smooth for a first time home buyer

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Solibel Ramos and her team were great. They guided me through the home buying process, because it has changed so much since early 2000. They answered my questions respectfully and in a timely manner. I highly recommend Solibel and her team.

5 out of 5 Stars
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5 out of 5 Stars
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About Team Solibel my heartfelt complement is as follows;Dear Team Solibel
at Veterans United Home Loans,
I must say I had to take a few minutes before composing this complimentary thank you note, for it is as important to me, as it is perhaps to you. I consider this home’s purchase my life’s greatest achievements, even though I have earned many things I am proud of. This house is not only a new home, but a new life for me, which I am still at its beginning phases of comprehension. Although this home’s purchasing procedure started just a few weeks ago, it is a conclusion of a long, deep, and heart quenching and laboring result of the last five years of my life, and Solibel Ramos guided and helped me all throughout. Honestly I can’t find the right words, because the way you all helped me through this process left me speechless. About half-time towards closing I was still uncertain weather or not this will actually happen, and I said to myself, “well, I’m impressed I’ve gotten this far!” At which time I could only pray and hope for the best…
And the best did come through, one step after another, the path kept on going. On November 9th we closed, and it was real at last!
The house is perfect in every way I could dream of, I named it, “Petra Menta, The House of Neverwoken Dreams”, for it resembles the remarkable famous ancient Al-Khazneh (Treasury) architecture building of Petra in present day Jordan, only in a minty color, and lastly because my dream has come through.
All this, Team Solibel, is
THANKS TO YOU!Sincerely,
R. Gabriel Ertsey

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

For a first time buyer it was very intimidating at times but the team made it all easy.

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See all 1,254 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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