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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,501 reviews
666 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,501 unfiltered reviews

Starting on Page 32 of 51. Return to Page 1

3.5 out of 5 Stars

Veterans United needs to focus on over communicating with individuals going through this process which occurs via email, website, text messages, and phone calls. The communication was decent but could have been better. This would have prevented closing taking so long with a call prior discussing all the fees associated with the final disclosure statement.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Veterans United was so experienced and qualifed.they actually made my buying experience pleasant.

headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Veterans' United will take care of you from beginning til the end. I wouldn't use anyone else for my home buying experience.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Thank you for transitioning me into my new journey with such confidence and comfortability. I felt Veterans United truly cared for my goals and didn't see me as a number on their list. You have my full trust! Thank you.

headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Veterans United made our first home-buying experience special. Everyone we worked with from the VU and Lighthouse Program teams provided us with support and assistance as needed. Their attitudes were always kind and positive.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

4.5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

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Experience first-hand why 1,207 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

This was the third house I have bought and this experience working with Veterans United was the best.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I would recommend any new home buyer or someone seeking refinancing to work with Mrs Ramos

headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Incredible experience and I am very thankful for having the best loan team Veterans United has to offer, thank you so much!

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

The application process is so very easy & short. The app is also user friendly. We were always in the know as to our loan status. Solibel Ramos, was our loan processor, there are truly no words for how fabulous this lady is! She was fantastic, Solibel stepped in for us at the last minute. She was able to get us closed on time, despite a huge set back with another lender. Solibel is extremely reliable, knowledgeable & efficient. Plenty of stress already comes along with a home purchase. Fortunately, choosing Solibel Ramos & Veterans United relieved most of that stress for us!

headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars

They were very helpful when i had a question even if i thought it was a dumb question they answered it with no hesitation. They were always there to pick up the phone when i needed answers.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

Ready to see for yourself?

Experience first-hand why 1,207 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

One of the Greatest Home Buying experience. I wouldn't recommend anyone else.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Bob Doran was referred by my agent Daniel Alvarez with On Point Realty. Everyone was on the same page and kept me in the loop at all times.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars

My only concern was that I was easy to be reached when information was needed from me; however, it was not always easy for me get the information I needed. I could never reach a specific person on the phone and when we communicated via email it almost seemed as though I was being a hassle.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

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See all 1,501 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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