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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,515 reviews
526 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,515 unfiltered reviews

Starting on Page 3 of 51. Return to Page 1

4.5 out of 5 Stars

The branch manager at the Fayetteville location is awesome. Crystal the account coordinator processor was incredible. Absolutely fabulous to work with.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Ashley went above and beyond to help us. She was available to answer our questions anytime of day and always had our best interest in mind. She is an asset to anyone who is lucky enough to work with her.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Chelsea was outstanding. She worked hard to earn my business and went above and beyond to give us the best deal. She was personable, responsive and took the extra steps to make the process smooth and special.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

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5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Working with Chelsea was truly one of the most reassuring parts of my home buying journey. From the very beginning, she showed so much patience, kindness, and care in helping me understand every step of the loan process.There were moments I felt overwhelmed and unsure, but Chelsea always made time to explain things clearly and calmly, and she never made me feel like I was alone in it. She truly cared about my experience, not just the paperwork.I am so grateful for her support, dedication, and the way she went above and beyond to make sure everything came together. I will always appreciate her for helping make this milestone possible, and I would highly recommend her to anyone going through the home loan process.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Bob and the team did a great job and made the process hassle free. Great communication and easy streamlined process. I would highly recommend to anybody seeking financing for a new home.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Both Krystal and Bob was very helpful and patient through out the loan process!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Very quick and efficient work never left me guessing.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

Ready to see for yourself?

Experience first-hand why 1,219 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We worked with a few people but they were all amazing. The process was smooth and understanding from beginning to the end.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Great communication

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

They had very good communication and walked us through every step

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Amazing people they do an amazing job

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

There were a few bumps in the process, but working with the team, we were able to overcome them.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

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See all 1,515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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