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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,647 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,647 unfiltered reviews

Starting on Page 3 of 15,055. Return to Page 1

5 out of 5 Stars

Joey went above & beyond to give us our best experience.
He is very knowledgeable and definitely outperformed the other four competitors that I had applied with!

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Brad and his team are the absolute best. They were knowledgeable, quick and kind. I will never recommend another Lending team!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

4.5 out of 5 Stars

Great company to work with. Good communication all around. Both Haley and Katie were great. Thank you again.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Ryan and Andrew walked me through each step. They reduced barriers that presented. Made the refi a success.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Reach out to Matt Rice, and or Jennifer Shires when trying to get started using you VA loan benefits for purchasing your home. Without a doubt they made my process a boatload easier than had I gone with someone else. They both worked with me while I was in another country just to get stuff ready to make it easier when I got back. Big ups to the both of them.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Fantastic and painless experience

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

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5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars

Alberto and his team have been there twice for my family and have always knocked it out of the park.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Mike Pitts and the Closing Department could not have been any more accommodating, professional, and timely. I will highly recommend VU to others. Thank you.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4.5 out of 5 Stars

Overall, excellent. Especially for a real estate novice like me. Very attentive staff, they cover every aspect of the process and explain things very well. One issue was a few communication gaps between the real estate agent and the loan officer and the insurance team.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

I couldn't have done it without Veterans United. I am 79 and the houses I bought before I paid cash so this is my first experience financing a home. Veterans United took care of most everything. The things I had to do they walked me through it. As I said I couldn't have done it without Veterans United.

headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

Ready to see for yourself?

Experience first-hand why 359,156 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Lee and Jacob were easy to work with and the process was smooth and easy to follow along with.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

I had a great experience with Aaron and Annie, they were the best.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

The experience was great! They really helped with everything!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

The staff was quick to answer all questions in a timely manner providing excellent service!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Brad made everything go smoothly. Everything was done electronically which made it so convenient We reached the timeline without any delay, not even for a day. I 100% trust him and his team.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

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