Conner was awesome, super helpful and always available. Ran numbers multiple times for me no matter how dumb or repetitive my requests were.Once we went under contract and I was handed off to other team members, things got increasingly frustrating, being required to upload the same documents multiple times, last minute requests to verify bank accounts that had been verified at the beginning of the process already. Misreading employment information which caused multiple delays...
Great communication, very helpful, kept us informed through the entire process!
outstanding service
Fantastic team worked so fast and got it done in less than 30 days
It was very easy to get things set up through VU.
Highly recommend the team and Veterans United. They so helpful and readily available to answer any questions I had.
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Ben’s team provides excellent service! This was my second time buying real estate with Veterans United. Highly recommend!
Working with veterans United was a wonderful experience for us and we are in our dream home.
My closing was on the 13th of November. They paid off the old loan at Rocket Mortgage on time, on the 3 day following closing. I received the "Cash to Close" (to borrower, at closing), on the 5 day after closing. 6 other debts that are supposed to be paid have not yet been paid by closing. At the 12th calendar day, I guess it takes a while to get those wires out.
The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.
Great Service
Lucas Hassemer did an outstanding job.
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Overall every part of the teams was so helpful I had a great process of getting a house
By the far the most professional and easy lender to work with
Great option for veterans. Very helpful and knowledgeable, especially for a first time homebuyer like myself
When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
Relax a little on home refinancing. I shouldn’t have to get a well water test or pest test if I’m already living in the home. I understand these tests for a new home but not when I’m already living in it. If it had issues, I would know.
Would definitely buy a home or refinance with Veterans United again! They're an amazing team!
Everything was seamless! Couldn’t have done it without the help of Brice and the rest of the team. Very grateful.
