Kris Carmichael was great to work with. We can't say enough about Kris!!
Albert B has been a great help with me buying my house. He went out his way to answer my question during after hours and on the weekends. He deserve a big bonus.
The team was responsive, supportive, on-point, impactful, and overall awesome the entire way thru the process. They made sure I had the needed information when I needed it to understand where we were at and where we were going. Whenever I invented a new problem or had a concern, I got a quick solution or answer. On more than one occasion I shot an email out on a Saturday thinking I'd get a response on Monday, and within an hour I had an answer to my question. At all times it felt like I had the team in my corner. This is my second time closing on a house and didn't have that with my last lender.It was nothing but a pleasure to work with Brandon, Michael, Crosby, and Anna. Not only do I appreciate the professionalism of the team, but it feels like I've gotten to know them. It's not everyday I buy a house and there's no one I'd rather have worked with on this. Thanks guys.
Veterans United was awesome from start to finish. Really took the time to explain and work with us to get our mortgage approved. Very professional team, Heather and Mike were great to work with. THANKS
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
They made the entire process from start to finish extremely easy and stress-free
Dear Team at Veterans United,
I wanted to take a moment to sincerely thank everyone at for the outstanding support and professionalism throughout my homebuying journey.
As a veteran purchasing my first home, this milestone means more to me than I can fully put into words. The process could have easily felt overwhelming, but your team made it smooth, organized, and reassuring every step of the way.
I especially want to recognize for his exceptional work as my loan officer. Reed’s communication, attention to detail, and steady guidance gave me complete confidence throughout the entire process. He went above and beyond to ensure everything stayed on track, and his dedication truly made the difference.
Because of your team’s hard work, my dogs are now enjoying a large fenced backyard, and I’m settling into a home I’m incredibly proud of. This is a major life milestone for me, and I’m deeply grateful for the role you played in making it happen.
Thank you again for your service to veterans like me and for making this experience such a positive one.
With sincere appreciation,
Jonas Penrose
Had a great experience with Veterans United! We were able to close in less than 30 days! Spencer and his team were amazing. Everything was handled in a professional and timely manner. I would absolutely recommend them to anyone else starting the homebuying process.
Veterans United is a very outstanding business. The team that had worked with me was very great and treated me as family.
Overall would recommend
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The home buying process with VU was extremely smooth, we expected a lot of stress but VU made it stress free and simple
Ryan and his team were just absolutely amazing! Helpful, friendly, courteous, and overall awesome!!
They were amazing! Relentlessly in achieving their goals and making sure a Veteran was able to get a home. Their professionalism and attention to detail was impressive and kept us hopeful about the progress. Thanks to the team and everyone who took the time to help us out.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Tommy and his team are top tier. They were very efficient, extremely professional and courteous, well organized and just an absolute pleasure to work with.
Noah and Zach have made this process such a joyous time for me and my family. I can’t say enough how much I appreciate their help in the whole process.
Angela Hacke and Ms Storck were great to work with. They did a lot of work to make sure the got my house. I really appreciate them.
Mark and his team were outstanding throughout our entire mortgage process. From start to finish, they were responsive, organized, and incredibly knowledgeable. Every question we had was answered quickly and clearly, and they made sure we understood each step along the way.What really stood out was their proactive communication and attention to detail. There were no surprises, timelines were met, and everything moved smoothly toward closing. They made what can often be a stressful process feel structured and controlled.I would highly recommend Mark and his team to anyone looking for a reliable and professional mortgage team
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I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Steve and his entire team were great to work with.
All those involved in getting us into our new home were very helpful and communicated well
