Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,908 reviews
650 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,908 unfiltered reviews

Starting on Page 20 of 15,097. Return to Page 1

5 out of 5 Stars

The entire Veterans United team was outstanding! They contacted me at every step to make sure that I knew what was going on and I understood what was going on. I never had to call them or contact them to clarify anything or find things out. Thank you for your dedication!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

My team was great! They were consistent and steadfast. During this process there were times where I became extremely anxious. Josh, Shannon and Meg kept me on track and positive.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Outstanding Supporting team. Made this whole process easy and enjoyable. Thanks to Jeff and all his team members. Thank you all so very much.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

I had been working with Shane Ward and Lynette Shaefer for almost a year and they were always very helpful. They were both very speedy with responses to any concerns I had. They keep me grounded throughout the entire process.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

they really picked out the best rate for me and help me save a lot of money. Josh and Sarah worked really hard to help me with my monthly payment to save over $300.. I recommend anyone who is looking for a loan who is a veteran to give these people a call. I have been with Veterans home loans since 2023 and they helped me secure my first construction built home.. they helped me vigorously to get this loan put through and I appreciate all the efforts and their value for my request for services. Thank you once again for all the hard work you do you made this possible God bless you!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

Ready to see for yourself?

Experience first-hand why 360,245 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

Working with Garet was phenomenal. He was very active and proactive, and he maintained great communication with my real estate agent. I highly recommend working with Garet and veterans united. Hands down best communication.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Conner was awesome, he kept us informed the whole time. He was quick to answer our questions. He made the whole process painless. Even our realtor commented that this was the smoothest process she had ever had and said she was keeping his contact info for future use.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars

This group as a team went beyond expectations. They were dedicated, resilient and always put clients first. If I ever had a question to ask, they responded quickly with an answer. I would recommend this group to anyone and I absolutely enjoyed working with them.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

My team of representatives was spectacular! Any questions I had were answered and they made the whole process convenient and easy! As a first time home buyer I couldn’t have asked for more.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

Ready to see for yourself?

Experience first-hand why 360,245 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

The team was exceptional!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

I was using a realtor who said I couldn’t buy a home I was sad! I then called Veterans United Home Loans! They said yes I could buy a home and could prequalify me in minutes if I have time! I am a Homeowner now because of Veterans United Home Loans! I am glad I made the call to Veterans United!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Veterans home loan closed my refinance loan within three weeks!
Dane and Holly were very professional and knowledgeable.
This was the easiest loan process I have ever had.Thanks!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

I loved working with VA United. They made everything simple, and were very helpful if I had questions. They made this whole process for someone who has never done this before feel a little less stressful!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Charles will get the job done for you!

headshot image of Charles Dittbrenner

Loan Officer: Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Rachel and Stephanie were great! Attentive and helpful. This is my second time dealing with Rachel and she has been great both times..

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top