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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,931 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,931 unfiltered reviews

Starting on Page 20 of 15,165. Return to Page 1

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Process was smooth and not stressful. Easy to follow on what documentation was needed how to provide it.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Professional and always communicates through closing.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

They were all so wonderful and helpful on our home buying journey. Would definitely recommend them to everyone looking to buy a home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

My encounter with Eric and Caitlin in processing my loan application to buy a property has nothing but exceptional and stress free. They responded with no delays with all my emails and phone calls from thousands of miles away .., I cannot ask for more efficiency throughout the entire process of applying for a loan to buy a house. Thank you..

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

Rick, Bridget, and everyone else on the team were outstanding! They made the whole process as simple as you could imagine for a move and we're there every step of the way for us! Thank you again for everything.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars

Just bought my first home with VU. From the first day they were over the top helpful and super clear with what I needed to get done to move forward with each step. Would absolutely recommended.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

I NEVER thought it was THAT EASY!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars

Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars

My team made my first home buying experience so easy and smooth. I really appreciated the constant communication and the patience with all of my questions. Still can not believe how stress free this team made it for me especially being a single mom.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

The whole team was fantastic.
They made this process seamless.
Each time I reached out there was always someone to answer any and everything.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Hannah and Tyler are wonderful people! They did a lot to help us get into our home

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

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4 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

This is my 3rd purchase with Craig and his team. They always go above and beyond!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Veterans United made the home buying process so smooth and I feel so lucky to have a Team like Miguel's! While the process of buying a house can be stressful, they were responsive, communicative, and extremely helpful the entire time. I would definitely recommend!

headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Working with VU was both quick and easy. Everyone we worked with was amazing, well-informed, and so great to work with. I will be forever grateful for their help getting us our dream property!! Big thanks!!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

It was my first home so I am not sure what the process is suppose to be but I will say my experience was great. It was fast, they communicated effectively and answered any questions I had. What could have been a highly stressful situation was just the opposite.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars

Jordan Shoalwater and Matt were pleasant to work with and helped me close on my refi.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Outstanding professionalism from Tammy and her team throughout our home buying process. They were patient, knowledgeable, and took the time to ensure we fully understood every step along the way. Their communication and attention to detail made the experience smooth and stress-free. This was my second time utilizing Veterans United, and it was by far the best experience I’ve had. I truly appreciate their dedication and commitment to taking care of veterans and their families.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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