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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,686 reviews
722 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,686 unfiltered reviews

Starting on Page 19 of 15,057. Return to Page 1

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Evan provided EXCEPTIONAL service from day 1 through closing. His communication was outstanding and he was always available for questions. He is the reason that we will use Veterans United for future financing needs.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

The staff was excellent and work well with the wife and I !

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Everything worked smoothly from the initial inquiry to the final signature during closing. The entire team works hard for their clients both independently and in unison. Thank you to all the team members for your attention and dedication.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

This is the second time I have worked with Veterans United and Amanda D. She and her team are professional & make the entire process as simple as I have ever experienced. I absolutely recommend Amanda when I find out anyone is interested in buying a home.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

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5 out of 5 Stars

The whole process went phenomenal and very easy. The employees were so helpful through the whole process as well. They kept us updated frequently and answered any questions promptly.They were very kind and caring!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

This was my first time buying a house and they made it look easy. They were there with me every step of the way to ensure I got everything done in a timely manner. They were very professional and incredibly helpful. I’m very glad I got to work with them.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars

Everyone that I interacted with from beginning to end was very helpful and professional in all respects.
In particular, I would like to thank Collin, Julie and Chris as the dedicated and friendly staff representing your company.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

4 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Everyone was helpful and it felt like they really wanted to get you to the finish line.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars

Great team to work with. They were responsive, knowledgeable, and always available whenever I had questions.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

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Experience first-hand why 359,186 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

My VA team was great and made the process super easy. Aaron was always there to answer questions and ensure i understand fully the process. My team was great.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Emmit was good ,PATIENT,and on top of it him and his whole team …….Thank you!!!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

This is our second time around with Veterans United. They are the BEST!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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