The Veterans United team was always in contact with me. The process was smooth, especially with it being the holidays. They got it done, as I have closed on my new home. I highly recommend them to anyone who is a Veteran. I even got a Christmas present from them! Much respect for this crew and thank you very much!- Dylan Martin
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Exceptional work they do. Very helpful and outstanding professionalism.
Kenny Scheer and his team were awesome. They were on top of it and made it easy for me.
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My Team was the absolute best. The Process was so easy and all my questions were answered and I never had the anxiety of purchasing my Home. If I could rate my team at 💯 % I would. Thank you to my Team and God Bless them.
Joel and Chris made the loan process less stressful.
Third time using Veterans United. The make the process easy and seamless.Would always recommend.
Veterans United made my VA loan experience smooth and stress-free from beginning to end. They truly helped me along the way, making sure I understood every step of the process. The instructions were clear, organized, and easy to follow, which made a huge difference. My loan officer, Bob Doran, was absolutely great—professional, knowledgeable, and always responsive. He took the time to explain everything and made me feel confident throughout the entire process. I’m very grateful for the support I received and highly recommend Veterans United and Bob Doran to anyone using a VA loan.
I'm amazed at how very professional your team has been in helping my purchase and refi of the Condo. I'm giving all teammates not tens but 250 stars. Happy new year Ronald Tooke
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
Matthew, Amanda, and Annie were an incredible blessing to work with!! They were professional, compassionate and kind and I’m so pleased with my experience!!
Poor communication, misleading promises, zero sense of urgency by VU to get things done. Had to re-upload documents multiple times, had to ask about appraisal getting done multiple times, paid for it well in advance and didn't get done on time and pushed our closing out another week. Bought points and still paid a loan origination fee because "oh we'll lose money on this if they allow that" except they'll make that amount off of me in interest in the first two months.
Ryan, Jimmy and Michael got me taken care of and in a house with no problems. Being a first time buyer i had a lot of questions and they were patient and helpful the entire way. Couldn't have done it with out them
Veterans United is one of the best loan companies to do business with. The process they have in making sure all and every aspect in business is covered and correct. I'll recommend this company to anyone that needs this market of service.
Amber was very helpful and patient throughout my time working with Veterans United. She really put the time and effort into helping me buy my first home. Thank you Amber.
I had a wonderful experience with veterans united. Donnie walked me through my time and answered all of my silly questions. It was easy and painless.
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
I recently had the pleasure of working with Erica Mooring and Solibel Ramos during my journey to buy my first home, and I can't recommend them highly enough!From the start, Erica Mooring was incredibly knowledgeable about the local market. They took the time to understand my preferences and budget, guiding me through various neighborhoods and helping me find the perfect home. Their attention to detail and commitment to finding a place that truly felt right for me made the entire process enjoyable.Together, they made a potentially overwhelming experience seamless and straightforward. Their professionalism, expertise, and dedication truly stood out. I’m thrilled with my new home and grateful for their guidance every step of the way! I highly recommend both Erica Mooring and Solibel Ramos to anyone looking to buy or finance a home.
Chase has been a such a blessing, from the first time I closed on my property and even through the refinance process. I have already recommended him to a friend of mine and he spoke highly of Chase as well.
Awesome from start to finish!! Very much a pleasure to work with Jon Tempelmeier, Zachary and the entire team at Veterans United. I would highly recommend for any veteran to contact for all of their mortgage needs!
Some of the steps resulting in delays were frustrating. Not sure if it was Va United. Or other outside factors
Response from Veterans United
Hi Paul,
Thanks for sharing your experience. I understand how frustrating delays can be, especially when it’s not always clear what’s within our control versus outside factors. Your feedback is appreciated and helps us look for ways to improve communication.
If you’d like to talk more, our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
