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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,513 reviews
757 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,513 unfiltered reviews

Starting on Page 13 of 51. Return to Page 1

5 out of 5 Stars

Great experience, will recomend to anyone who will need a loan or mortgage.

5 out of 5 Stars

Hands down Bob Doran made buying a home an easy process I felt like I had someone who had our back ! They don’t make people like him much anymore he is outstanding!! Glad I chose this path and happy in a new home !!

4.5 out of 5 Stars
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5 out of 5 Stars

Alex was very responsive and meticulous throughout the entire process.

5 out of 5 Stars

Thank you for making the process of buying a house very smooth.

5 out of 5 Stars
5 out of 5 Stars

I was provided with fantastic service. Even with my demanding job veterans united made the home buying process easier than I imagined it would be. Thankful for how friendly and professional the entire team was. All the employees were easy to work with and communicate with. Those factors helped keep me from getting stressed out or overwhelmed. They will be the first call I make if I need their services again.

5 out of 5 Stars

I am immensely grateful to have had Mrs. Solibel Ramos as my loan officer. Her genuine commitment and willingness to help me achieve my goals were remarkable. It's rare to encounter such sincerity and dedication, and I will always be thankful for her.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I am happy and very grateful for all your work . Couldn’t have fulfilled my dream without you guys. I appreciate all your hard work.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

I have nothing but good things to say about Alex and the Veterans United team that worked with us. I highly recommend them to anyone looking to buy a home.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Thank you so much made it very smooth for a first time home buyer

5 out of 5 Stars
4 out of 5 Stars

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Experience first-hand why 1,217 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Solibel Ramos and her team were great. They guided me through the home buying process, because it has changed so much since early 2000. They answered my questions respectfully and in a timely manner. I highly recommend Solibel and her team.

5 out of 5 Stars
5 out of 5 Stars

About Team Solibel my heartfelt complement is as follows;Dear Team Solibel
at Veterans United Home Loans,
I must say I had to take a few minutes before composing this complimentary thank you note, for it is as important to me, as it is perhaps to you. I consider this home’s purchase my life’s greatest achievements, even though I have earned many things I am proud of. This house is not only a new home, but a new life for me, which I am still at its beginning phases of comprehension. Although this home’s purchasing procedure started just a few weeks ago, it is a conclusion of a long, deep, and heart quenching and laboring result of the last five years of my life, and Solibel Ramos guided and helped me all throughout. Honestly I can’t find the right words, because the way you all helped me through this process left me speechless. About half-time towards closing I was still uncertain weather or not this will actually happen, and I said to myself, “well, I’m impressed I’ve gotten this far!” At which time I could only pray and hope for the best…
And the best did come through, one step after another, the path kept on going. On November 9th we closed, and it was real at last!
The house is perfect in every way I could dream of, I named it, “Petra Menta, The House of Neverwoken Dreams”, for it resembles the remarkable famous ancient Al-Khazneh (Treasury) architecture building of Petra in present day Jordan, only in a minty color, and lastly because my dream has come through.
All this, Team Solibel, is
THANKS TO YOU!Sincerely,
R. Gabriel Ertsey

5 out of 5 Stars
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2.5 out of 5 Stars

Team was good, were willing to initiate communication when something was required. Not once got asked about a down payment, never got asked about goals (low monthly payment, early payoff, etc.), and buying down my interest rate wasn’t mentioned by anyone at any point. Having bought two homes previously, I would say overall it was an average experience.

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