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Fayetteville, NC Reviews

Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,526 reviews
856 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,526 unfiltered reviews

Starting on Page 14 of 51. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Thank you so much made it very smooth for a first time home buyer

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4.5 out of 5 Stars

Solibel Ramos and her team were great. They guided me through the home buying process, because it has changed so much since early 2000. They answered my questions respectfully and in a timely manner. I highly recommend Solibel and her team.

5 out of 5 Stars
5 out of 5 Stars

About Team Solibel my heartfelt complement is as follows;Dear Team Solibel
at Veterans United Home Loans,
I must say I had to take a few minutes before composing this complimentary thank you note, for it is as important to me, as it is perhaps to you. I consider this home’s purchase my life’s greatest achievements, even though I have earned many things I am proud of. This house is not only a new home, but a new life for me, which I am still at its beginning phases of comprehension. Although this home’s purchasing procedure started just a few weeks ago, it is a conclusion of a long, deep, and heart quenching and laboring result of the last five years of my life, and Solibel Ramos guided and helped me all throughout. Honestly I can’t find the right words, because the way you all helped me through this process left me speechless. About half-time towards closing I was still uncertain weather or not this will actually happen, and I said to myself, “well, I’m impressed I’ve gotten this far!” At which time I could only pray and hope for the best…
And the best did come through, one step after another, the path kept on going. On November 9th we closed, and it was real at last!
The house is perfect in every way I could dream of, I named it, “Petra Menta, The House of Neverwoken Dreams”, for it resembles the remarkable famous ancient Al-Khazneh (Treasury) architecture building of Petra in present day Jordan, only in a minty color, and lastly because my dream has come through.
All this, Team Solibel, is
THANKS TO YOU!Sincerely,
R. Gabriel Ertsey

5 out of 5 Stars
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2.5 out of 5 Stars

Team was good, were willing to initiate communication when something was required. Not once got asked about a down payment, never got asked about goals (low monthly payment, early payoff, etc.), and buying down my interest rate wasn’t mentioned by anyone at any point. Having bought two homes previously, I would say overall it was an average experience.

4.5 out of 5 Stars

For a first time buyer it was very intimidating at times but the team made it all easy.

5 out of 5 Stars
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5 out of 5 Stars

They made this home buying process feel like a breeze, great team

5 out of 5 Stars

The team did a good job with communicating and getting stuff done quickly and efficiently.

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Our home was purchased “for sale by owner” and initially I had a lot of fear and hesitation about going through the process without a real estate agent. Those fears were quickly relieved because of our lending agent, Chelsea. She guided us through the whole process and was quick to respond and easy to reach if we had any questions. I will recommend Veterans United to anyone looking to buy a home or refinance their home. The whole process was made relatively painless because we had such a helpful staff available to us.

5 out of 5 Stars
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5 out of 5 Stars

I have nothing but gratitude for every single thing Mr. Kotchetov our Loan Officer, Joesi our home buying concierge and the Veterans United team has done for us. Not only were they able to help my wife and I purchase a spectacular property but they did it in almost a record breaking time frame. Within a few weeks we had the keys to our home with very little front cost to our pockets. We thank you all for your communication and love, and definitely recommend this supper attentive, caring and most professional team to take care of others!

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