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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,513 reviews
840 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,513 unfiltered reviews

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5 out of 5 Stars

Overall great experience. Everyone that helped us were very friendly. They made the experience smooth and stress free.

5 out of 5 Stars
3.5 out of 5 Stars

I wasn't made aware that my loan officer was going to use $3900 of the builders credit to buy down the rate. I found this out when the CD came out. Any utilization of the builders credit should come from me only as he is giving me the buyer the credit.

5 out of 5 Stars
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5 out of 5 Stars

They have been very respectful, helpful and patience. Due to the fact I was on deployment. They all made sure I found a perfect home and made sure I had all my documents ready for when I landed back into the states.

4 out of 5 Stars

I do appreciate Veterans United for telling me what areas I needed to improve as far as my credit. Overall, I am satisfied with the service I received.

5 out of 5 Stars
5 out of 5 Stars

I would recommend this company to any vet looking to buy a house- this is the second time we’ve used them and they just keep getting better!

5 out of 5 Stars

My overall experience was stress free and easy.

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5 out of 5 Stars
5 out of 5 Stars

Chelsea and Crystal are the dynamic duo that made our dream come true. My wife said she never dreamed anything like this would be possible. When everyone else said they couldn’t make it happen our dynamic duo said “we got you!”

5 out of 5 Stars
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5 out of 5 Stars

Their service is marked by efficiency and punctuality. Working with Veterans United was the best decision I ever made, I recommend them 110%!! I was impressed by their commitment to going the extra mile, They’ve helped us stay ahead of the curve in our industry. They have a strong commitment to customer satisfaction and success.
Communication with them is always clear and transparent. Thank you Veterans United for not only helping me but helping my family getting into our very first home!!

5 out of 5 Stars
5 out of 5 Stars

The team ensured that our home buying process was smooth and effortless. They kept us informed throughout the entire process.

5 out of 5 Stars

The process was super smooth, i was never left confused. Would recommend 1000%

4 out of 5 Stars

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Experience first-hand why 1,217 homeowners give us a perfect score!

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Chelsea was absolutely phenomenal!! First, she understood that we were new at this and listened to our concerns whe finding a realtor. And she couldn't have chosen a better fit for us. She was also very understanding and took my preferred way of communication due to medical issues and was very prompt whenever questions arose during the process. She so kind and genuine and absolutely amazing and was there from ghe moment we walked through her door until we walked out with the key to our house. The process itself was less stressful and very easy than if we would have done so on our own. I would recommend using Veteran Homes United 100/10.

5 out of 5 Stars
5 out of 5 Stars

Thanks so much helping us through this process

5 out of 5 Stars

Thanks to all in the Veterans United team, making my dream come true for home ownership. I cannot thank you all enough!

5 out of 5 Stars
5 out of 5 Stars
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