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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,476

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,476 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

A phenomenal job and process for this loan

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

4 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

The whole team was amazing to work with. They made my first home buying experience a breeze!

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

The overall experience was good. I just think a little more communication would have been helpful once the initial closing date passed. But I appreciate your patience with me while I was waiting on my employment verification. I am pleased with the experience and would definitely recommend you.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars
Would Recommend

My Closing was delayed due to errors on purchase price and I believe the request for Appraisal was sent late. We were on track to Close in 21 days, the appraisal also held up Closing. My first dealing with VU was seamless, this time not as smooth.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

My VA lender & her team were great. They explained everything in detail steps along the way.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

great service by Solibel, cystal, and bob with the whole process.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

The Entire Team was very helpful thank you so much.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Chelsea and her team were amazing to work with! Not only did they get us a better rate, but worked a miracle to get us closed on time with the last minute switch to Veteran’s United. Would absolutely recommend!!!

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

4.5 out of 5 Stars
Would Recommend

The branch manager at the Fayetteville location is awesome. Crystal the account coordinator processor was incredible. Absolutely fabulous to work with.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

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5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Ashley went above and beyond to help us. She was available to answer our questions anytime of day and always had our best interest in mind. She is an asset to anyone who is lucky enough to work with her.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Incredible experience start to finish! These folks know what they are doing. Fine tuned process!!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Chelsea was outstanding. She worked hard to earn my business and went above and beyond to give us the best deal. She was personable, responsive and took the extra steps to make the process smooth and special.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

More Reviews

See all 1,476 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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