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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,442

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,442 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Working with Chelsea was truly one of the most reassuring parts of my home buying journey. From the very beginning, she showed so much patience, kindness, and care in helping me understand every step of the loan process.There were moments I felt overwhelmed and unsure, but Chelsea always made time to explain things clearly and calmly, and she never made me feel like I was alone in it. She truly cared about my experience, not just the paperwork.I am so grateful for her support, dedication, and the way she went above and beyond to make sure everything came together. I will always appreciate her for helping make this milestone possible, and I would highly recommend her to anyone going through the home loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Bob and the team did a great job and made the process hassle free. Great communication and easy streamlined process. I would highly recommend to anybody seeking financing for a new home.

5 out of 5 Stars
Would Recommend

Both Krystal and Bob was very helpful and patient through out the loan process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very quick and efficient work never left me guessing.

5 out of 5 Stars
Would Recommend

We worked with a few people but they were all amazing. The process was smooth and understanding from beginning to the end.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They had very good communication and walked us through every step

5 out of 5 Stars
Would Recommend

Amazing people they do an amazing job

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

There were a few bumps in the process, but working with the team, we were able to overcome them.

5 out of 5 Stars
Would Recommend

Thank you so much, Sarina Ramos! We are still over the moon. Having you as our Loan Officer made the financial side of this journey so much smoother—your expertise is unmatched!​It was incredible watching you and Jessica Contreras Cruz work in sync to make this happen for us. Elliott and I couldn't have asked for a better team to guide us through our first home-buying experience. Truly a dream come true!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.

5 out of 5 Stars
Would Recommend

Very helpful
Understanding
Knowledgeable
Quick response always

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really had the best dream team. From Seller, to Lender, to the VA, to the agents. Thank you Miss Ashley and Miss Crystal. Always in the best interest of the client. So patient and kind and mindful. We all went through some hurdles but ultimately had to go through them to get through them and eventually shoot for the win, I love you all and thank you all. 🩶

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Man I love Alex that’s my GUY!Donovan!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was extremely grateful, everyone was so kind and helpful throughout the process. Thank you so much!

5 out of 5 Stars
Would Recommend

My realtor was Makayla Bulls and my veterans United agent was Alexei K. And they both did an amazing job and helping me get into a new house. I want to thank both of them for finding the home that I need it. They outstanding job great people to work with and I will tell everyone about them because I know they will get the job done.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Bob Doran was very helpful throughout the process. He helped make sure all paperwork and property condition was in order prior to funding.

5 out of 5 Stars
Would Recommend

Alexei and the entire team at Veterans United ensured I could get my home without delay. Every time I called, they answered my call and answered my questions.

More Reviews

See all 1,442 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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