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Fayetteville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,510 reviews
752 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
5 out of 5 Stars

Solibel was amazing, helpful and very patient!

5 out of 5 Stars
5 out of 5 Stars

Jimmy Bostic was excellent!

4.5 out of 5 Stars

Recommend the customer be given a listing of all required supporting documentation up front.

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5 out of 5 Stars

If I had to choose someone to represent me, I would choose Carlita Wooten. She was very professional and yet understanding. She had the perfect balance of understanding what her job was and remembering that the human element was also important.

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5 out of 5 Stars
4.5 out of 5 Stars

they made the experience very easy

5 out of 5 Stars

To be honest I tried very hard to beat the deal I got as I do with any product with a price not set in stone. I could not find a better deal at any bank from here to Minnesota (other then a few small area credit unions that don't cover NC).

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3.5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 1,214 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

Very professional and courteous experience. Solibel and Kara both helped me through the process and made sure I understood each and every step. Regular updates and courtesy calls were a major PLUS.

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2 out of 5 Stars

to much red tape and going around in circle to sovle problems.

5 out of 5 Stars
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