Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I was pleased with the speed of the processing of my loan. I was warned by many others that I would not close as expected, which turned out to be true...we closed a day early :)
This was our first home purchase so I have no real means of comparison to judge. The transition was completed smoothly with minor delays in approval process due to required paperwork.
The office staff are very nice and the locations is not hard to find. Everyone I spoke with listened, handled things in a timely manner
I am very impressed by the service I received.
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Solibel was amazing, helpful and very patient!
Jimmy Bostic was excellent!
Recommend the customer be given a listing of all required supporting documentation up front.
If I had to choose someone to represent me, I would choose Carlita Wooten. She was very professional and yet understanding. She had the perfect balance of understanding what her job was and remembering that the human element was also important.
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they made the experience very easy
To be honest I tried very hard to beat the deal I got as I do with any product with a price not set in stone. I could not find a better deal at any bank from here to Minnesota (other then a few small area credit unions that don't cover NC).
