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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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The process was smooth with only a few hiccups. Marquis Raison was professional, courteous, and helpful at all times. He explained the whole process to me and never left me uninformed.
The whole process was easy and smooth
My initial experience with Veterans United was a warm and friendly, welcoming atmosphere, that I immediately recommended Veterans United to fellow Army Officers.
My experience with Veteran United Home Loans was great. I qualified for a loan even though I was a full time unemployed student which is great. Above all I'm happy with the house I was able to close on.
What's not to like about our experience! It was amazing! Simple, easy and fast!
Mrs. Solibel Ramos was amazing. She made the process very easy, especially since we had to close so quickly. I would highly recommend Mrs. Ramos to my family, friends, coworkers, etc.
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Jason Mosher made us feel confident through the entire process.
This was the best experience I could of hoped for. Not only was Ms Ramos excellent but so was John Lhyman the credit specialist.
I would definitely recommend Jason Mosher to people. He was great to work with.
Even my realtor said she will recommend to their customers
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Great service. I really appreciate the help that was provided
The last week of the closing day asking for papers and that delay the closing day the 8th to the 10th.
Very nice offices, friendly personnel; a really enjoyable experience.
Solibel Ramos was so courteous and professional. She did an amazing job with our loan, and was very good at communication! I wish all my business dealings were handled in the same mannerism as this! Veterans United Home Loans should be proud to have someone represent them in such a positive light. Thank you for making this experience so pleasant and easy!
Overall, not the worst experience, but I expected more from a company that specializes in VA home loans. Some issues may have been out of their hands, but overall made for a stressful experience.
