Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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From the moment I first walked in the office, I could tell I was in the right place. The entire team was very helpful, welcoming and professional.
Already recommended my buddy and they got preapproved as well.
This is to recognize the Outstanding service provided by Solibel Ramos. I have not seen the service and positive attitude display by Mrs. Ramos in my 37 years career in Customer Service as a Customer Service Manager. What stands about Mrs. Ramos is her attitude and sincere desire to assist her customers. It's as if she were wearing our shoes as customer and understanding the stresses we endure when buying a new home. My wife and I truly felt like special customers during our experience with Mrs. Ramos. Her professional knowledge truly made this an extremely easy process. Not sure where she received training for her customer oriented approach, but she should be recognized for her efforts and if her immediate supervisor had anything to do with professional attitude and customer service skills, then kudos to them as well. Mrs. Ramos is a true Professional and bring a lot of added value to the Veterans United Team. Thanks you for a wonderful experience my hat is off to the Veterans United Team. My wife and I are truly HAPPY CAMPERS!
Excellent services and very professional and punctual. Walked me step by step and answer any questions I had very knowledgeable and always was on a timely manner when trying to get in contact with her. I would definitely recommend her to anyone looking to buy a home.
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It was a scary process but i felt taken care of. they kept me and my family informed and updated on everything
Great experience! I would just recommend providing a secure method of sending and receiving documents through email containing personal information; wasn't able to scan some docs over email
Solebel Ramos was very patient, understanding and knowledgeable. She made the process tremendously stress free for me,
Ms. Daniels was very helpful and Honest. Very profession.
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Experience first-hand why 1,224 homeowners give us a perfect score!
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Bob did an awesome job!! He was very professional and treated us like family.
I couldn't ask for any better service, The experience was the best.
Mrs. Ramos and everyone else was very pleasant to work with
