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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,635 reviews
880 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,635 unfiltered reviews

Starting on Page 35 of 15,155. Return to Page 1

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars

Danial did a great job and the whole team AT veterans United made the entire process SO simple!Thank you!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

They have been very informative and helpful with buying and refinancing. I highly recommend Veterans United.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Ryan M.

Mike Kane and his team are the best! If you're looking for a new home, call veterans United ask for Mike and I promise you will be glad you did! Very professional, knowledgeable and friendly people there to help with anything you need! Thank you Mike and your team for your hard work in helping me with my new home!

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Shane, Derek and the entire loan team were wonderful from start to finish. They would respond quickly to my emails and were very quick to get my answers or issues resolved. We couldn't be happier.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

David and the team were all awesome! Teaching me stuff and keeping me informed!

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

Can’t ask for a smoother process.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

0.5 out of 5 Stars

Team members kept changing, no one was on the same page, very unorganized.

Response from Veterans United

Hi Magdalena,

I’m really sorry to hear that your experience felt unorganized and inconsistent. Having team members change and feeling like no one was on the same page would be frustrating for anyone, especially during something as important as buying a home. You deserve clear communication and a coordinated effort from start to finish.

I’d appreciate the chance to personally look into your experience and get a clearer picture of where things went wrong. If you’re willing to talk, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Happy and satisfied

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Marquella T.

Our experience with Veterans United was perfect! Derek, and Nate and their teams were very helpful, easy to talk to and just overall pleasure to work with. They made our home buying experience a painless and enjoyable! Thank you so much to Veterans United and their team of experts in the home buying field! The Terra house!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The team was great to work with Spencer and Cole were very responsive and helpful with any questions I had

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

But the underwriting doesn’t need to know every little thing about you? And because we don’t trust banks, I can’t see no reason why we have to prove were we got or how we got our money. . Drew was great. Very helpful.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

4.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Chris Campbell and Catrina Heath have been amazing during the process of Refinancing my house. They worked with me every step of the way and kept in consistent contact throughout the process. This is the second time working with Veterans United. First with my home purchase and now eith the refinance. The team at this site is amazing and made the whole process as stress free as possible. I would highly recommend in the future. 10/10.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Couldn't ask for a better team than the VU! Thank you for supporting me throughout this journey.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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5 out of 5 Stars

I've recommended Veterans United Home Loans on our neighborhood chat where we share issues in our community or reaching out for help.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars

quick easy everyone was great

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

4 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

When I decided to check into getting a VA loan, Veterans United were the first place that I chose based on their reviews. After speaking to Madison and getting preapproved, I was ecstatic. I immediately went and told my wife that it looks like we’re going to be able to buy a house. Thank you, Madison for understanding my anxiety and bothering you and or bugging you asking all kinds of questions not trusting what you say and turn around and ask the same question in a different way. We are beyond
thankful for all you’ve done by dealing with my silly self. We are truly blessed.❣️🙏

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Photo submission from Jessica L.

I wish I used Veterans United for every home we've purchased. I will highly recommend them to everyone and use them again if I sell/buy in the future.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Great process in place when it comes to acquiring a home loan! Highly recommend

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Made the transition as easy as possible.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

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