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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,267

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,267 unfiltered, unedited reviews

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4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Already recommended my buddy and they got preapproved as well.

5 out of 5 Stars
Would Recommend

This is to recognize the Outstanding service provided by Solibel Ramos. I have not seen the service and positive attitude display by Mrs. Ramos in my 37 years career in Customer Service as a Customer Service Manager. What stands about Mrs. Ramos is her attitude and sincere desire to assist her customers. It's as if she were wearing our shoes as customer and understanding the stresses we endure when buying a new home. My wife and I truly felt like special customers during our experience with Mrs. Ramos. Her professional knowledge truly made this an extremely easy process. Not sure where she received training for her customer oriented approach, but she should be recognized for her efforts and if her immediate supervisor had anything to do with professional attitude and customer service skills, then kudos to them as well. Mrs. Ramos is a true Professional and bring a lot of added value to the Veterans United Team. Thanks you for a wonderful experience my hat is off to the Veterans United Team. My wife and I are truly HAPPY CAMPERS!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Excellent services and very professional and punctual. Walked me step by step and answer any questions I had very knowledgeable and always was on a timely manner when trying to get in contact with her. I would definitely recommend her to anyone looking to buy a home.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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It was a scary process but i felt taken care of. they kept me and my family informed and updated on everything

5 out of 5 Stars
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5 out of 5 Stars
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Solebel Ramos was very patient, understanding and knowledgeable. She made the process tremendously stress free for me,

5 out of 5 Stars
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Ms. Daniels was very helpful and Honest. Very profession.

5 out of 5 Stars
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4.5 out of 5 Stars
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3 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Bob did an awesome job!! He was very professional and treated us like family.

5 out of 5 Stars
Would Recommend

I couldn't ask for any better service, The experience was the best.

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Mrs. Ramos and everyone else was very pleasant to work with

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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It was such a painless process!

5 out of 5 Stars
Would Recommend

Loan process was easier then expected, VA works well with military. Solibel is very friendly and always kept us informed on documents needed.

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See all 1,267 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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