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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,290

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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It was great very very professional and easy especially being in the military it's difficult sometimes to go through process like buying a house. I would like to thank Mr.Doran for his amazing work and help.

4.5 out of 5 Stars
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We appreciate the length of time it took to close our loan. Overall we were satisfied with Veterans United Home Loan process.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Bob was great. Everything was super streamlined, and easy to understand. Really made my first time home buying experience simple yet amazing.

5 out of 5 Stars
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Second time using Veterans United. Would use them over and over again in the future!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Jennifer Hakeman was outstanding. She was easy to work with and very informative on the entire process.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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From the moment I first walked in the office, I could tell I was in the right place. The entire team was very helpful, welcoming and professional.

4 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Already recommended my buddy and they got preapproved as well.

5 out of 5 Stars
Would Recommend

This is to recognize the Outstanding service provided by Solibel Ramos. I have not seen the service and positive attitude display by Mrs. Ramos in my 37 years career in Customer Service as a Customer Service Manager. What stands about Mrs. Ramos is her attitude and sincere desire to assist her customers. It's as if she were wearing our shoes as customer and understanding the stresses we endure when buying a new home. My wife and I truly felt like special customers during our experience with Mrs. Ramos. Her professional knowledge truly made this an extremely easy process. Not sure where she received training for her customer oriented approach, but she should be recognized for her efforts and if her immediate supervisor had anything to do with professional attitude and customer service skills, then kudos to them as well. Mrs. Ramos is a true Professional and bring a lot of added value to the Veterans United Team. Thanks you for a wonderful experience my hat is off to the Veterans United Team. My wife and I are truly HAPPY CAMPERS!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent services and very professional and punctual. Walked me step by step and answer any questions I had very knowledgeable and always was on a timely manner when trying to get in contact with her. I would definitely recommend her to anyone looking to buy a home.

More Reviews

See all 1,290 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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