As an attorney competence and diligence is everything. I lost my low interest rate, and was at risk of losing my home at the incompetence of NavyFed. Veterans United truly saved the day. My family and I are incredibly grateful and blessed.
As a veteran I would begin with Veterans United. This is our second time purchasing a home with them and they have never let me down.
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For us, Bob, Paola, and Crystal really were the Veterans United dream team. Not only did they work quickly to get us into a home, but they were always available to answer any and all of our questions. The house buying process can be stressful, and as first time home buyers our team was always there to reassure us that everything was ok. To us, that level of customer service is priceless. Thank you to Veterans United for making our dream of owning a home a reality.
Veterans United needs to focus on over communicating with individuals going through this process which occurs via email, website, text messages, and phone calls. The communication was decent but could have been better. This would have prevented closing taking so long with a call prior discussing all the fees associated with the final disclosure statement.
