Bob Doran, Chrystal and Paola Blackburn were the best. They made my home buying experience one of the best and I would definitely recommend them to anyone I know purchasing a home. They followed up with every time I had a question or a concern. They are truly the best at what they do!!!! I’m so happy and couldn’t ask for more exceptional work!!!!!’
This re-fi with the Loan Officer was a BIG disappointment. We has ask that our rate be locked several times when it was at a lower and the Loan Officer NEVER did it. We closed at a higher rate than we were quoted and a higher rate than the pre docs were disclosed at. Someone dropped the ball with our loan and we will never work with this company again. Nor will we recommend to anyone we know. And if ask we will not have anything good to say about our experience with your companyI
Response from Veterans United
Rene, we strive to exceed all customer expectations, but there are times we fall short. It appears this may have been one of those times. Our Client Advocate team would like to research your concerns in depth. Please reach out to us with additional details. It is our priority to prevent these mistakes from happening going forward.
