Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
The whole Veterans United team was amazing and helpful. I can't put into words how grateful I am at the ease of the entire process of buying our home. Thank you all so much.
A phenomenal job and process for this loan
The whole team was amazing to work with. They made my first home buying experience a breeze!
It felt like working with people who had never funded a mortgage for people out of state. This is 2026, not the 1900’s and you have VETERAN in your name. We are known for moving a lot. It’s embarrassing that something that has my title of veteran in the name is so unorganized and painfully bad. I got tired of apologizing for constantly changing standards. Especially the ones the day of closing. Paperwork that they had for weeks prior to closing. At the end of it all, the people we were working with swore to never work with VU again if it involved a POA. That is embarrassing. I wish you would get veteran out of your name. I’m tired of everything that has my title in it being of poor quality.Crystal was the only person who made it manageable. She would respond to questions even faster than I expected her to and really made it easier. She was actually competent and seemed to actually understand what stresses we were under. Bob was good in the beginning but seemed very disconnected from it all and was difficult to contact at times.
The overall experience was good. I just think a little more communication would have been helpful once the initial closing date passed. But I appreciate your patience with me while I was waiting on my employment verification. I am pleased with the experience and would definitely recommend you.
My Closing was delayed due to errors on purchase price and I believe the request for Appraisal was sent late. We were on track to Close in 21 days, the appraisal also held up Closing. My first dealing with VU was seamless, this time not as smooth.
Ashley Tasco is very professional, patient and easy to work with. Cannot say enough positive things about Ashley, very appreciative of her guidance throughout the entire process.
The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.
My VA lender & her team were great. They explained everything in detail steps along the way.
great service by Solibel, cystal, and bob with the whole process.
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The Entire Team was very helpful thank you so much.
Chelsea and her team were amazing to work with! Not only did they get us a better rate, but worked a miracle to get us closed on time with the last minute switch to Veteran’s United. Would absolutely recommend!!!
The branch manager at the Fayetteville location is awesome. Crystal the account coordinator processor was incredible. Absolutely fabulous to work with.
