The process from start to finish was amazing. They gave me a plan to follow and they made sure to keep in contact. They let me know my progress and kept encouraging me when I wanted to throw in the towel. Very dedicated group but also very personable. They treated us like we were the only clients they had. Thanks for helping bring my dream to reality!
Someone screwed up the paperwork and it cost me 4,000 extra dollars than what my original closing cost would have been. The total was over 9,000 when I expected to only need to pay 5,000
Response from Veterans United
Savanna,
I’m sorry to hear this and appreciate you writing. Our Client Advocates are here if you’d like another set of eyes on this with you. You can reach the Client Advocates anytime. We’re here to help however we can.
Sincerely,
Kendra, Client Relations
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I was well pleased with the entire Veterans United Team! The positive tone and detailed communication were initially set by my Home Loan Specialist (Ms. Philicia Pringle) and later extended both by my Home Buying Concierge (Ms. Michelle Terry) and Insurance Agent (Mr. Mike Lottes). I appreciated the information and assistance they all provided and would definitely recommend Veterans United to my friends and colleagues who are looking to finance a home!
Veteran United Home Loan is a very professional team of professionals that put their clients needs upfront. I am thankful that I chose their services in buying my first home. I will be forever grateful to them for making my dream become a reality. I recommend Veteran United to anyone that wants A+ service.
