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Fayetteville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

1,376

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,376 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

The process was smooth with only a few hiccups. Marquis Raison was professional, courteous, and helpful at all times. He explained the whole process to me and never left me uninformed.

5 out of 5 Stars
Would Recommend

The whole process was easy and smooth

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My initial experience with Veterans United was a warm and friendly, welcoming atmosphere, that I immediately recommended Veterans United to fellow Army Officers.

5 out of 5 Stars
Would Recommend

My experience with Veteran United Home Loans was great. I qualified for a loan even though I was a full time unemployed student which is great. Above all I'm happy with the house I was able to close on.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

What's not to like about our experience! It was amazing! Simple, easy and fast!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mrs. Solibel Ramos was amazing. She made the process very easy, especially since we had to close so quickly. I would highly recommend Mrs. Ramos to my family, friends, coworkers, etc.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Jason Mosher made us feel confident through the entire process.

5 out of 5 Stars
Would Recommend

This was the best experience I could of hoped for. Not only was Ms Ramos excellent but so was John Lhyman the credit specialist.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Even my realtor said she will recommend to their customers

5 out of 5 Stars
Would Recommend

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3 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great service. I really appreciate the help that was provided

3.5 out of 5 Stars
Would Recommend

The last week of the closing day asking for papers and that delay the closing day the 8th to the 10th.

5 out of 5 Stars
Would Recommend

Very nice offices, friendly personnel; a really enjoyable experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Solibel Ramos was so courteous and professional. She did an amazing job with our loan, and was very good at communication! I wish all my business dealings were handled in the same mannerism as this! Veterans United Home Loans should be proud to have someone represent them in such a positive light. Thank you for making this experience so pleasant and easy!

2 out of 5 Stars

Overall, not the worst experience, but I expected more from a company that specializes in VA home loans. Some issues may have been out of their hands, but overall made for a stressful experience.

5 out of 5 Stars
Would Recommend

Soluble Ramos in our local office was the best we could have asked for. She always answered our questions and took time to call us back. The process was amazing as she was!

More Reviews

See all 1,376 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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