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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,394 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,394 unfiltered reviews

Starting on Page 15 of 15,180. Return to Page 1

5 out of 5 Stars

It's been 30 years since I bought a house, and it felt somewhat overwhelming. With that being said, everyone involved, from the real estate agent, to the concierge, to the loan team and legal folks....it was all fairly painless. It was professionally handled. Everyone involved kept my blood pressure in check and kept me very well informed every step of the way!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Honestly, I was very impressed with everyone I spoke with and how they kept me in the loop of what was going on in this process. I feel they went above and beyond their duties. I want to thank you all for your help and answering my questions. You guys are awesomeness! Sincerely, Kathy Baker

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Everything about our home buying experience with Veterans United was exceptional. It started with Conner who helped us get our credit in order, he spent so much time directing me and talking things through and guided us the whole way. Then Dane, the loan officer who gave us so much insight into the process and was patient with every question. Then Stacy, the real estate agent who helped us find our Dream home AND helped us save thousands by introducing us to the local home insurance people when everybody else wanted to charge us an arm and a leg.. Then Rachel who helped us get through the underwriting process.Then Joedi the home buying concierge who has been so sweet too. We couldn’t have done this without all of you guys and we are so thankful. Y’all have impacted our family in a huge, amazing way. They even sent us a little housewarming gift it was the cutest thing and came with treats for our dogs that somebody remembered we had. 10/10 experience.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Best mortgage refinance experience ever!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Incredibly helpful and got us settled quickly and in a great house.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Veterans United has been on point! With everything so far! Always happy to hear from someone from this company. Amazing services and amazing people. Thanks again!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

My experience with Veterans United during my home purchase was overall very positive. Buying a home is a stressful process, especially when there are a lot of moving pieces like underwriting conditions, documentation, and tight timelines. Throughout the process, the Veterans United team stayed responsive and worked with me to get everything completed so we could close.What stood out most was their ability to guide me step-by-step through a complicated loan process. Whenever additional documents were required or underwriting had questions, the team communicated clearly about what was needed and why. That helped keep things moving forward instead of feeling stuck in the dark.The online system also made submitting documents fairly easy, which helped speed things up during underwriting. Mortgage approvals can be nerve-wracking, but having a structured process and a team that knew the VA loan system made a difference. Veterans United specializes in VA loans and is known for helping military borrowers navigate the process, which shows in how organized their system is. Like any mortgage process, there were moments of waiting and uncertainty, but in the end the team worked hard to make sure everything came together. Closing on a home is a huge milestone, and Veterans United helped make that possible.Overall, I would recommend them to others looking to use a VA loan or needing a lender that understands the VA home-buying process

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Anne T.

I won't work with anyone else.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Jole and the team were outstanding. Every question was answered quickly and there were no surprises. The whole process went smoothly.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4.5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Everything was outlined and detailed to us from the start to the very end! Both Chris and Zack answered all of out questions and even answered questions that we hadn't yet thought about!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Montgomery, Bailey and Jesse were all fantastic to work alongside. They were always quick on responding to my questions, no matter the random times that I would message them, and explained everything so well that it was very easy to understand. If I could rate them higher than 10, I would. They made the process so easy for a first time home buyer.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Whenever we have any concerns we Aaron always gives us 100 percent confidence that we are at the right rate at the right time and if it isn't it will be fixed and taken care of flawlessly. A million times thank you for looking out for us we are ever so grateful.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

This was the second home I have bought through Veterans United and specifically with Tyson. Both times the team has exceeded my expectations. They regularly check in, throughout the entire process, from searching to signing, to ensure everything is handled or to see if we have any needs.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4 out of 5 Stars

As with any home purchase there are ups and downs. My loan officer, Mike Peters, was outstanding. People around him though..... I think the biggest gripe I have is rather than a quick phone call that could have sped some of the processes along, they insisted on texts/emails without any phone call at all. Some of these added time to the process and created frustration on my part as I specifically asked for a phone call as I was sick of all the texts. Again though, Mike Peters himself was NOT the one doing this, he always returned calls if he didn't answer himself and worked hard to get me the best deal he could (I shopped for my loan from four different places including a credit union and a local bank).

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

I had an amazing an amazing experience with the veterans United team.
They helped me get my home loan ever ahead of scheduke, and their support was oustanding every step of the way. I give them 10/10 and highly recomend them to any veteran looking for a home loan.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4.5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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