Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
20,657 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 20,657 reviews from Virginia

Clear Filters

5 out of 5 Stars

The service and attention to detail was phenomenal. The app and communication via phone, email, & text worked great for my schedule. The entire process took less than 45 days from initial contact to finish. I would definitely recommend (and have already) MyVU team to others.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

I’ve worked with Veterans United before, and I know you do great work with integrity! You even remembered me from the last time, years ago. Thanks for making the process as smooth and efficient as possible, and for being so friendly and nice along the way!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

The entire home owning process was highly intimidating. I knew from the very first phone call that my family and I were in good hands and I had nothing to worry about. The process was made simple and everything I needed to know/do was answered in a timely manner. My family and I moved into our new home within 30days of contacting Veteran Home Loans.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

4.5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

Ready to see for yourself?

Experience first-hand why 355,046 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This was my first time buying a home and Melissa and her entire team really help me get over the nerves, frustration, and overall anxiety of the process.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Have used VA for multiple transactions and could not be more pleased; the team is exceptional and goes above and beyond to take care of everything. True professionals in every way!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Overall, we are extremely satisfied with our experience with Veterans United. It is such a beneficial resource for veterans and active-duty service members, and we are incredibly grateful it exists. While we would have found a way, having Veterans United made the entire home-buying process feel like a true blessing for my husband and me. Also the guidance, support, and care we received from the team provided to us were truly amazing, and we are so thankful for the people who helped walk us through every step of the process. We couldn’t be more grateful for this experience.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Veterans United is a go to for vets. Very streamlined process with an amazing customer service approach

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

The entire team was heaven sent! From the beginning they were friendly, professional and patient. I already told some friends about you all. Thank you once again for EVERYTHING!!!!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4 out of 5 Stars

Notary appointment was unpredictable that prolonged signung.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

Ready to see for yourself?

Experience first-hand why 355,046 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Jimmy Stranz and team (Matt H., Sierra H.) were an absolute pleasure to work with (again!)! When I was getting anxious during the process due to back and forth with the Seller, Jimmy made himself available to me - despite those things being outside the purview of his job. Matt and Sierra made sure that I understood the process and very readily responded to me. They all made me feel at ease with such a life changing decision!I am so glad they were all available once again to support me for my second home purchase through VU (same team!). Thank you once again! Cheers to you and yours for the holidays.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

She thought about my parents saving money in every aspect. The process was easy in lowering their payments.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

everyone does a super
Great job

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Melissa and her team were beyond amazing! They helped us get everything we needed for our home, and the whole process was smooth, stress-free, and actually enjoyable. We truly couldn’t be happier with the experience. If you’re buying a home — go to Melissa Kunkel! We will 100% be returning to her if we ever purchase another one in the future!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Dave and his team (Spencer and Tayla) were absolutely fantastic! I couldn't recommend a better VA home loan team!They stayed on top of everything and responded so fast to all of our questions, and made the checklist of to-do items regarding the documentation process extremely easily.Dave and his team made sure we were completely informed and were very candid and transparent throughout the entire loan process.They are true professionals that will guide you in getting everything squared away, and ensure that you understand the legalities of everything you are signing.Dave and his team are thorough, efficient, and an overall great team that will do everything they can to help get you into your dream home, which was certainly the case for us!My husband and I are both Army veterans and I can say that we wholeheartedly trust Dave and his team and would highly recommend them to any veteran looking to buy a home using Dave and his team at Veteran's United.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top