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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,414 reviews
874 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,414 Army service member reviews from North Carolina

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5 out of 5 Stars

The whole process was so smooth! We closed in 16 days because of how smooth everything was and how on the ball everyone was. Anytime I texted or called my man Steve was right there to answer. I mean there was no time between me reaching out and Steve answering. No matter how silly or small my questions were answered and my paperwork looked over. I seriously can not recommend veterans united and Steve enough. That was such an enjoyable experience.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4 out of 5 Stars

There were times that communication was not as clear as it should have been been or needed to be to accomplish the task and there was a lack of understanding about availability of this client to resources at times creating frustration and and appearance to others that the client was not responding to the Loan Officer /team which created a negative representation with the realtor/team who is known to the Veteran's family. This was distasteful and irritating.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Veterans United has made buying my first AND second home a breeze. Thank you!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

This was the most smooth and easy fast transaction working with Veterans United Home Loans to buy a house. Always looking out for you and checking on you to see if you need any help or updates. Even looking out for setting up insurance and services.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars

Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Very helpful and easy to understand process.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

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5 out of 5 Stars

Without you and your team I would not have continued this venture. Thanks to you all for supporting this old Vet

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

This has by far been the best experience in home buying. Everyone was exceptional and went above and beyond. Veterans United truly cares about providing the best outcome for us. Thank you so very much.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Brandon was great

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

My whole team was great from start to finish. Helping and explaining as things progressed and never making me feel like i was asking to much when it came time to go over things a few more times
Alex was extremely kind and patient and very thankful for all his help and guidance. The team made a stressful process a lot easier to navigate through which is greatly appreciated.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Drew and his team did an amazing job on helping me and my wife through the whole process that was buying a home! These guys knocked out of the park and won the whole ball game! They stayed consistent with communication and with reliability every step of the way!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

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3.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Toby was great to work with. He was very understanding and accommodating and helped in every way he could.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Extremely professional and knowledgeable.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

This was so painless. Everything was pretty much done on the internet or the app. They did call me to check in frequently. This was our first home purchase and couldn’t be happier from the preapproval process to closing top notch!! Would recommend to friends and family.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Mason and his team made buying our home a great experience!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars

The constant calls about other 3rd party services were annoying at times while trying to purchase a home, but I understand why.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

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