Andy Strubel and Jack Thornburg were both great to work with throughout my home loan process. Andy was very communicative and promised a smooth close and delivered on it. Jack made sure everything stayed organized and on track behind the scenes. The entire process was smooth from start to finish, and I really appreciated their clear communication and support every step of the way.
You did not honor my 100 disability on taxed exemption. I would have never purchased this house if I knew I was gonna run into this problem.
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
They made the process super easy and simple, my lender Seth went above and beyond during a hiccup we had. He’s amazing definitely recommend using Veterans United
Dear Team at Veterans United,
I wanted to take a moment to sincerely thank everyone at for the outstanding support and professionalism throughout my homebuying journey.
As a veteran purchasing my first home, this milestone means more to me than I can fully put into words. The process could have easily felt overwhelming, but your team made it smooth, organized, and reassuring every step of the way.
I especially want to recognize for his exceptional work as my loan officer. Reed’s communication, attention to detail, and steady guidance gave me complete confidence throughout the entire process. He went above and beyond to ensure everything stayed on track, and his dedication truly made the difference.
Because of your team’s hard work, my dogs are now enjoying a large fenced backyard, and I’m settling into a home I’m incredibly proud of. This is a major life milestone for me, and I’m deeply grateful for the role you played in making it happen.
Thank you again for your service to veterans like me and for making this experience such a positive one.
With sincere appreciation,
Jonas Penrose
All those involved in getting us into our new home were very helpful and communicated well
The reps over promised and under delivered. I was charged fees for a concierge that did much of nothing. Also, the entire purchase as a FIRST TIME HOMEBUYER AND A DISABLED VETERAN was stressful and frustrating. I’m stuck with a home that should’ve been listed as ‘AS IS”. Highly disappointed. It’s been a month and I still can’t move in.
Very professional crew. Thank you.
Scott and his team made everything real easy for me doing the selling of my house to the purchasing of my new house.
Being a first time homebuyer Veterans United really took care of us from step one to closing and even after. I will recommend them to any Vets in the market for a new home.
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Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.
The team at veterans united are great!
Everyone from accounting team to the loan team have been outstanding. Have no complaints. Worked with me at every step.
Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!
- Incredible Experience!!!- Jason, Megan, Crosby, Katie, Garrett- were there every step of the way; if I had a ?, and there were many- Jason- more than most, would get back to me, if not, then Megan would be next to back up, Jason....Went Beyond means to assist/help myself with my dumb and reoccurring same questions...(lol)- Crosby- Wow, Crazy, Wow, would keep checking, and sending info to help with move with her leading the charge of conceige...- Katie n Garrett- were the Introductary stage, if I remember and they assisted.. I don't remember much influences,but definitely reached out, if needed..- The VA United Team got to know me and sent a Home Welcome Package- to the Family, even down to the dog cat, and tortorise....
Hunter was absolutely beyond exceptional. I had a million questions along my 6 month process of looking into buying a property. He was extremely patient, attentive, and knowledgeable. If he didn’t have an answer he was honest and looked into it for me. I would absolutely recommend working with him if you ever have the chance. Hunter is the sole reason I stuck with veterans united during the process.
Everyone at Veterans United was amazing to work with. Tiffany, Jenny, and Logan were all great people to help us through the process and made everything seamless. I would totally recommend VU and use them again on next home purchase transaction!


