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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
209,510 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 209,510 Army service member reviews

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5 out of 5 Stars

Everything went sooo smooth. From the initial consolation (:approval letter) to the closing date. . It made me at ease. , I know buying a house. The process can be very stressful. Thanks again the the fabulous team!! We stay in touch through the speedy process!! Thanks again, everyone!!!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Steve and his team ate exceptional. Steve and his team gave sound advice and went above and beyond to insure that we received an awesome rate on our refinance. The trust I have in them is easy because they are so caring, committed and professional in what they obviously love to do. These words are lost on them because I can’t find the right combination of words that would describe how great of a group they are. I’m beyond pleased and grateful to have them.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Thanks to the team I mad it through even though closing is not ez buy far .. so you must have a good team thanks team ..

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Very professional and kind. Always there for customer

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

It was over all a very good, stream line process with VU everyone on the team was very honest and upfront with everything we could and couldn't do with our VA loan and the ins and outs of the loan process as a whole.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars

Veterans home united was great! The underwriting process it long, but we appreciated all of our team helping us understand what to do and what everything meant to get to closing!

headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

She was outstanding and as a team, everyone was awesome!! Great communication skills, knowledgeable and was willing to help. Thank you so much, God bless.🙏🏿

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Very informative

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

Everyone has done an amazing job and I appreciate how everyone is very friendly!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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Experience first-hand why 355,239 homeowners give us a perfect score!

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5 out of 5 Stars

I’ve closed on two houses using Veterans United and I cannot recommend them enough. They take the stress out of the equation and make it seamless from start to finish.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

I have had multiple loans and refinances with your company and they are always great. Bryant is awesome! I have recommended several people to you and I know at least three loans were done. I will continue you recommend you to family and friends.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

I can’t recommend Veterans United enough. Dalton and his team were absolutely amazing from start to finish. As a first-time homebuyer, the process could have been overwhelming, but they made it incredibly easy and, for the most part, stress-free.Communication was excellent throughout the entire process. Anytime I had questions, they answered quickly and took the time to explain things in detail until I fully understood. They stayed on top of all the paperwork and deadlines, which made a huge difference.The biggest moment that really stood out was when we ran into an insurance issue close to closing. The original insurance company couldn’t provide the proper coverage, but Dalton’s team immediately stepped in and helped me find a new option quickly. While it pushed the closing date back a couple of days, everything worked out for the better because of their support and problem-solving.I would 100% recommend Veterans United and Dalton’s team specifically, to any veteran, especially first-time homebuyers. They made the entire experience smooth, professional, and genuinely positive. I’d give them a 10 out of 10 every time.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Very happy with the process. The website was very easy to use for communication and paperwork transfers. Whole process was stress free for the most part.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

My team was amazing, quick response time, and made everything easy going.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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