Matt and my loan team were extraordinary, they were able to answer all the questions I had as a first time home buyer. The process was seamless!
Great team! They were great at keeping me informed every step of the way and offered plenty of resources to help me move and get everything set up.
First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!
Our whole team was absolutely amazing. So helpful through the whole process.
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Derek is an amazing person very intelligent knows exactly what needs to be done to make sure that you’re buying home process is smooth and his whole team are also all great Every single person goes above and beyond to make sure that any question that you might have or encounter they can respond to you on a promptly time to answer anything that you might have or need so thank you to the whole team of veterans United.
Veterans United a lender who really goes all out to take care and help out Veterans.
I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!
Seamless process, with an abundance of guidance along the way.
Will definitely use the again!
Loved how the app worked.
They are a great team. We have used Veterans United a number of times. Have recommended to others.
Working with VU has been a nightmare. Some say my treatment from VU was age. I feel it was because I’m Black. My main objective now it to pay this loan off and forget this whole ordeal. I’m only one person that have given you a poor review. I hope what happened to me has not been a pattern. Theses are my true feelings and you knew all along that I felt I was targeted.
Response from Veterans United
Hi Judith,
Thank you for sharing how your experience felt. I want you to know that I take this very seriously, and my team is already looking into it. We’ll be reaching out to learn more and make sure your feedback is fully accounted for. When you’re able, you can also contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
I cannot thank the team at VU enough for helping me land such a beautiful home.
I believe every area can use more transparency.
Everyone was so helpful throughout the process. Thank you so much for a quick and easy process.
Excellent service from start to finish. Thank you very much.
