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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,241 reviews
429 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,241 Army service member reviews from North Carolina

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5 out of 5 Stars

Veterans United made my VA loan experience smooth and stress-free from beginning to end. They truly helped me along the way, making sure I understood every step of the process. The instructions were clear, organized, and easy to follow, which made a huge difference. My loan officer, Bob Doran, was absolutely great—professional, knowledgeable, and always responsive. He took the time to explain everything and made me feel confident throughout the entire process. I’m very grateful for the support I received and highly recommend Veterans United and Bob Doran to anyone using a VA loan.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I recently had the pleasure of working with Erica Mooring and Solibel Ramos during my journey to buy my first home, and I can't recommend them highly enough!From the start, Erica Mooring was incredibly knowledgeable about the local market. They took the time to understand my preferences and budget, guiding me through various neighborhoods and helping me find the perfect home. Their attention to detail and commitment to finding a place that truly felt right for me made the entire process enjoyable.Together, they made a potentially overwhelming experience seamless and straightforward. Their professionalism, expertise, and dedication truly stood out. I’m thrilled with my new home and grateful for their guidance every step of the way! I highly recommend both Erica Mooring and Solibel Ramos to anyone looking to buy or finance a home.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

The customer service was great, making the process efficient and enjoyable.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars

Being on time is important and that reflects. I know that’s not solely anyone’s fault but all are still accountable.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

I had Veterans United a few years ago, due to moving, I have to change lenders; however, I have been waiting for the interest to change to move back to Veterans United. That is how much I think about the people who work for this company. I am so glad to be back.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Chase, Ashlyn, Christina and the entire team made this home buying process stress free and enjoyable. The app worked flawless throughout the process, and there was never a time during the entire home buying experience that someone wasn’t in constant communication with us. I also really like how Chase and Ashlyn would basically light a fire under our realtor to make sure the process was moving as scheduled (that was unexpected but really appreciated). We will definitely recommend VU and use them again in the future if needed. Thank you! Mike and Tisha Geske

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

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5 out of 5 Stars

I am officially a homeowner again, and I couldn’t be more grateful! The knowledge, guidance, and resources provided throughout the process were truly unmatched. Veterans United, Rob, and the entire team worked tirelessly to make sure veterans like me can achieve homeownership.Thank you for your dedication, support, and commitment to serving those who served. I highly recommend Veterans United and Rob’s team for any veteran looking to buy a home.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Jody has been my loan officer through the original purchase and two refinances, and every time I can count on him and his team to get me to the finish line with my home loans. Jody, Matt and Emily made sure that I was kept informed of the process, and closed on the day they projected. I am grateful that I have the honor of having them by my side. Thank you

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

As always, Shawn and the staff made this process super easy. Thus far, we have been truly blessed working with Shawn.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

We had a great experience with Veterans United! The team worked with us to make purchasing our home quick & easy. Their app makes completing each step a breeze.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 356,187 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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