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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,397 reviews
840 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,397 Army service member reviews from North Carolina

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5 out of 5 Stars

Drew and his team did an amazing job on helping me and my wife through the whole process that was buying a home! These guys knocked out of the park and won the whole ball game! They stayed consistent with communication and with reliability every step of the way!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

3.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Toby was great to work with. He was very understanding and accommodating and helped in every way he could.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Extremely professional and knowledgeable.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

This was so painless. Everything was pretty much done on the internet or the app. They did call me to check in frequently. This was our first home purchase and couldn’t be happier from the preapproval process to closing top notch!! Would recommend to friends and family.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Mason and his team made buying our home a great experience!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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Experience first-hand why 361,327 homeowners give us a perfect score!

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4 out of 5 Stars

The constant calls about other 3rd party services were annoying at times while trying to purchase a home, but I understand why.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

The team was well oiled, always winning to answer questions, and has great recommendations.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

There were a few bumps in the process, but working with the team, we were able to overcome them.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Very streamlined and responsive during the process.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Great team who works hard to get you into your dream home

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

Ready to see for yourself?

Experience first-hand why 361,327 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Process was very easy and staff was very friendly and professional at all stages of the loan.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Jacob and I first talked about two years ago when I had hit some financial setbacks and buying a home felt out of reach. I had to step away for a bit and get things straight.Through it all, Jacob wasn’t just a loan officer — he was a friend. He stuck with us, guided us, and helped make something happen that honestly felt impossible at the time. From start to finish, he was absolutely incredible.If you’re a veteran looking to buy a home, don’t look any further than Veterans United Home Loans — and ask for Jacob. You won’t regret it.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

As a first-time homebuyer, I was unfamiliar with the process, and being nearly nine hours away due to work obligations made it even more challenging. From start to finish, the team at Veterans United made the experience smooth and straightforward. They took the time to ensure I understood each step and maintained seamless communication throughout, never leaving me out of the loop. I would highly recommend them to anyone, especially those navigating the home-buying process for the first time or from a distance.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Photo submission from Kevin G.

Shane and Brenda were amazing through this process!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Daren and Nancy were great!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Great Job! Thank you for all your help 🙏

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

Great to work with. Did not have any problems at all. Great experience

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

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