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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
15,491 reviews
633 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 15,491 Army service member reviews from Florida

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5 out of 5 Stars

Toby Sullivan was with us every step of the way. Will highly recommend both Veterans United and especially Toby.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

The whole team was amazing and very helpful in guiding me with purchasing my home!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Everyone that I interacted with from beginning to end was very helpful and professional in all respects.
In particular, I would like to thank Collin, Julie and Chris as the dedicated and friendly staff representing your company.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Great team to work with. They were responsive, knowledgeable, and always available whenever I had questions.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

They take care of me, and help me trough all the steps, fantastic service

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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5 out of 5 Stars

Brent was really eager to help anytime I called. He made the process seem like cake for me.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

I expressed my opinion on the Veterans United Facebook Page as well as my page and Trustpilot, however, I want all those who work with Ryan, who I believe is the most helpful and knowledgeable Loan Officer I have ever known, to know, that my wife, Kathy and I appreciate all yall did to assist Ryan in closing our loan. This was my 7th purchase of a home in my 73 years, and by far the easiest process. Ryan's knowledge of what would benefit me the most is rare to find in your industry, and I think he would be a great individual to consider teaching other up and coming loan officers within the industry, just a thought from an old man who taught others how to sell for over 25 years. I wish your company the best and should Ryan become the president of your company in the future, I would not be surprised.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars

My Veterans United team was truly outstanding from start to finish. They went above and beyond to look out for my family and me, ensuring we felt supported, informed, and confident throughout the entire process. We are incredibly grateful to Todd, Josh, and the entire team for their dedication, professionalism, and genuine care. Thank you all for making this experience such a positive one.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

The purchase of a home can be one of the most stressful event in one’s lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for the process to go through which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily Farnan and her theme. She kept us in the loop every Step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you’re not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect for the next step. We really appreciate this kind of information and customer care. Thank you very much , it’s really appreciated!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars

Thomas Hall and his team were extremely engaging and helpful all throughout the process. Veterans United is by far the best loan originator team that I have ever dealt with. Thank you so much to everyone at Veterans United and especially Thomas Hall and his entire team for making the process easy and seamless. 10 out of 10 for me here!

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

My Veteran United team did an excellent job during my purchase and refinance. Very expedient and accurate. Answering my every question ASAP.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The counselors assigned offered outstanding service. It was a pleasure working with Harley and Diana. Any problems I had were addressed and a solution found. The process is aggravating at times but definitely worth it. I highly recommend this company

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

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Experience first-hand why 358,799 homeowners give us a perfect score!

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4 out of 5 Stars

While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Veterans United is the best. I really love the open communication . If I had a question it was answered. JB Barton! I’ll say his name again JB Barton is awesome. I worked with him when I purchased my home and I worked him again when my family and I refinanced on our home. In between that if I had a question he always answered. If the rates went down but not to what we discussed he would openly communicate that to my family and I. It is because of JB Barton why I would recommend Veterans United to my fellow comrades.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Great job from start to finish. Everything explained step by step

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

They made a dream come true in a time of a housing crisis, the VA loan protected us from buying a house that was flipped with loads of hidden issues. I got a home with brand new everything and a proper inspection to assure everything was done right. They were completely patient with us and they set us up for success I couldn't be happier with the home we found; It feels surreal Thank you guys!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

Rich P, Megan R, and Tiffany H gave me the best service I could have possibly asked for. I’m forever grateful

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

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