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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

623

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
481
4
115
3
23
2
4
1
0

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Showing all 454 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

I can’t express myself enough with how exceptional of an experience I had.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

For us, Bob, Paola, and Crystal really were the Veterans United dream team. Not only did they work quickly to get us into a home, but they were always available to answer any and all of our questions. The house buying process can be stressful, and as first time home buyers our team was always there to reassure us that everything was ok. To us, that level of customer service is priceless. Thank you to Veterans United for making our dream of owning a home a reality.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
Would Recommend

Veterans United needs to focus on over communicating with individuals going through this process which occurs via email, website, text messages, and phone calls. The communication was decent but could have been better. This would have prevented closing taking so long with a call prior discussing all the fees associated with the final disclosure statement.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Veterans United was so experienced and qualifed.they actually made my buying experience pleasant.

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Veterans' United will take care of you from beginning til the end. I wouldn't use anyone else for my home buying experience.

Loan Officer: Bob Doran

NMLS# 1546500

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Thank you for transitioning me into my new journey with such confidence and comfortability. I felt Veterans United truly cared for my goals and didn't see me as a number on their list. You have my full trust! Thank you.

Loan Officer: Solibel H. Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

This was the third house I have bought and this experience working with Veterans United was the best.

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

I would recommend any new home buyer or someone seeking refinancing to work with Mrs Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Incredible experience and I am very thankful for having the best loan team Veterans United has to offer, thank you so much!

Loan Officer: Bob Doran

NMLS# 1546500

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

The application process is so very easy & short. The app is also user friendly. We were always in the know as to our loan status. Solibel Ramos, was our loan processor, there are truly no words for how fabulous this lady is! She was fantastic, Solibel stepped in for us at the last minute. She was able to get us closed on time, despite a huge set back with another lender. Solibel is extremely reliable, knowledgeable & efficient. Plenty of stress already comes along with a home purchase. Fortunately, choosing Solibel Ramos & Veterans United relieved most of that stress for us!

Loan Officer: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars
Would Recommend

They were very helpful when i had a question even if i thought it was a dumb question they answered it with no hesitation. They were always there to pick up the phone when i needed answers.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

One of the Greatest Home Buying experience. I wouldn't recommend anyone else.

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

My only concern was that I was easy to be reached when information was needed from me; however, it was not always easy for me get the information I needed. I could never reach a specific person on the phone and when we communicated via email it almost seemed as though I was being a hassle.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Production Manager: Philicia Pringle

NMLS# 1723160

More Reviews

See all 623 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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