I felt like there was a lot of effort on my part to get clarification on the terms of my loan. being a first time home buyer i feel like this could’ve been explained with more certainty on the loan officers part. i had to coordinate most things and my understanding was that my car would be paid off and wasn’t. The amount due at closing was very unclear and in the end i felt like i have lost on on money. I am glad that I was able to still manage all of my bills but it would still have helped more if what was stated was the actual terms. i had more issues with Bob rather than Philicia. This part felt more like speaking with a car salesman rather than leaving me feel confident during closing.

Mrs. Pringle was amazing! She was available anytime I had questions. She was very supportive throughout the process and is extremely knowledgeable.

She’s absolutely amazing

Very patient when we contacted her no matter what time it was or anything on her schedule. She made us feel comfortable and calmed us during the process.

Ms. Pringle definitely made the home finance experience a positive one! Her communication was timely, detailed, and thorough. It’s clear that Ms. Pringle takes pride in fostering a positive home financing experience.

Philicia was so INCREDIBLY patient, kind and knowledgeable!!! She helped me every step of the way and never made me feel like a bother (even though I’m sure I was at times!). She was always professional, answering my questions and making me laugh through some of the “tough” parts of my journey. I am eternally grateful to both she and the entire VU team.

Philicia Pringle is passionate about what she does. Kudos to Philicia and her team. There were unexpected challenges that arose but Philicia provided guidance and was always available to answer questions that I had. I am very grateful for the entire team’s assistance in helping me to me my goal. Home buying in the current market where timing is critical is important; that is why I’m overly impressed by Philicias quick response and her willingness to help me navigate to the finish. Kudos to Philicia !

Philicia was beyond amazing! She was informative, direct, and extremely professional. When I had questions and concerns, she would explain and break the process down! When I would have issues with the builder, she was the light at the end of the tunnel to ensure everything with work out. Philicia and extremely knowledgeable in this field.